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Director Of Moving Operations

Tampa, FL

Company Description

With 45+ locations across the U.S., College Hunks Hauling Junk® and College Hunks Moving® provide stress-free junk removal, donation pickups, prorated-labor and Full Service Moving for professionals in any industry. Our professional, courteous and uniformed collegiate teams will come to your office, your home, even to your clients property or job site, and provide a comprehensive solution tailored to the situation you're facing. 

Our transparent, volume based junk removal and donation pickup pricing means there are never any surprise fees. We haul single items and do total clean-outs. Whether you just need some Hunks to help you lift, carry and load your items, or you are looking for a full service, stress-free moving experience, we've got you covered.

Job Description

Overview of the Position

 

The position is with a dynamic, rapidly growing company in the Moving Industry. The role of the General Manager is to help grow company culture by ensuring sound hiring practices, directing and providing strategic oversight to Operations Managers. This opportunity will provide the right individual the ability to take charge of one of the most successful franchises of a time-proven franchise network in its most rapid growing stage yet. The right individual will be able to harness the potential, using proven systems and implementing new one’s to achieve exponential growth.

 

 

Specific Responsibilities

 

1)                Reduce turnover rate to 20% - Recruitment- colleges (4-year referral program). Company culture, daily huddles, monthly orientation and training.

 

2)                Grow revenue to $5 Million
- increase repeat referral business to 70%
- increase commercial/professional business to 50%

 

3)                Implement scoreboard, reward system, and dashboard

 

  1. Systemize and boosting team member awareness of company mission and vision measured by achieving team member accountabilities.

 

4)                Delivery monthly reports that are 99% accurate and on time.

 

5)                Roll out client-facing training script and reviews to increase loyalty metrics to 95% (uniform, etc.)

 

6)                Daily truck marketing, accountability

 

7)                Replace C and B players with A players- Top Grade company

 

  1. Systemize hiring and training process  

 

8)                 Hunting (establish 4 new commercial client opportunities per month) and

Farming (continue to grow existing client sales opportunities- 50 follow-up

calls per month). Keeping all unused trucks parked in visible location

during daylight hours.

 

Qualifications

Skills and Additional Requirements

 

Prior Moving Experience is required. Ensure that all operations run smoothly and profitably. Experience and expertise within the full-service moving industry, including hiring, training, vendor management, policies, procedures, equipment, fleet management, inventory, industry requirements, customer service, damages, claims, P&L management, sales, and logistics is preferred. 

Additional Information

If this position matches your skillset, I encourage you to apply. Please Copy and Paste Your Resume in the Body of an email and include a brief paragraph describing how you've shown proven leadership success; and send to don.doidge@chhj.com

Emails with ATTACHMENTS WILL BE DISREGARDED.

 

I look forward to speaking with qualified candidates.


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