Senior Human Resources Manager

  • Full-time

Company Description

Community Clinic, Inc. (CCI) is a nonprofit, community-based health care agency serving residents of Montgomery and Prince George's counties who are uninsured or under-insured and others. CCI welcomes adults and children in need of primary health care and WIC nutrition education and food supplement services, provided in 11 accessible locations. CCI is committed to your good health and has been serving the community since 1972. Our expert, dedicated and certified staff are well-trained and friendly. If you are looking for a patient-centered medical home, we can offer you a full array of primary care and WIC services to get well and stay healthy.

Job Description

The Senior Human Resources Manager is responsible for providing support and guidance for Community Clinic, Inc.  in all facets of Human Resources including: Benefit Administration, Compensation, Employee Relations, Performance Management, HRIS Administration, Policy / Procedure Creation & Implementation, Training & Development, etc.

•    Actively conducts employee recruitment; including writing and placing effective external and internal ads, using social media and other sources and approves corresponding invoices.
•    Prescreens applicants and schedules timely interviews with Hiring Managers and Department Leaders.
•    Networks with local educational programs and coordinates externships / clinical rotations with Department Heads & Center Managers to develop relationships with productive new recruitment sources.
•    Develops, recommends and implements personnel policies and procedures; prepares and maintains Employee Handbook.
•    Conducts reference and background checks for successful candidates before extending an offer. Writes employment letters after acceptance of offer. Coordinates new hire orientation program and conducts the initial HR orientation and benefits session.
•    Oversees a three month onboarding process in collaboration with the employee’s supervisor. This includes verification that, clinic site based onboarding, credentialing, employee orientation to policies and procedures and new staff health procedures have been completed.
•    Processes all new employee paperwork and all Personnel Change Forms. Maintains permanent personnel records.
•    Enters into ADP payroll system new employee demographic, salary, tax and deduction information, 403(B) and health & welfare benefits for all staff.
•    Uploads bi-weekly contribution file and loan payments to Principal website.
•    Works with benefit consultants to research new benefit options and recommend changes or revisions to Executive team.
•    Conducts employee benefits enrollments, terminations and changes process.
•    Works with benefit consultants to administer benefit programs such as Life, STD / LTD, Medical, Dental, LOA / COBRA. Reviews and approves payment of monthly invoices.
•    Serves as liaison between employee and brokers / carriers, evaluate cost / service of benefit plan providers.
•    Advises management in appropriate resolution of employee issues and related documentation.
•    Coaches supervisors on how to properly address and document personnel issues.
•    Participates with supervisors in employee interventions as needed.
•    Provides public information such as verification of employment.
•    Conducts Exit Interviews to determine reasons for separation and identifies trends. .
•    Track monthly turnover, and vacancies and updates ongoing report.
•    Works with consultants to manage FMLA and COBRA and corresponding billing.
•    Maintains knowledge of industry trends and employment legislation and insures CCI remains compliant.
•    Responsible for CCI’s compliance with Federal and State legislation pertaining to all personnel matters.
•    Tracks annual performance appraisal program.
•    Provides or facilitates annual staff training in topics such as sexual harassment, corporate compliance etc.
•    Monitors unemployment claims and attends appeals hearings.
•    Reports workers’ compensation claims timely and acts as liaison between CCI and the insurance carrier through successful resolution of claim.
•    Maintains professionalism and firm boundaries with confidential information.
•    Works to support the organization by communicating often and directly with organizational leadership about areas of growth in order to improve the organization.
•    Other duties as assigned.

Qualifications

•    BS Degree in Human Resources Management or related degree.
•    Considerable knowledge of principles and practices of personnel administration, ability to establish and maintain effective relationships with other management staff, employees and vendors; effective oral and written communication skills, excellent interpersonal skills.
•    5+ years of experience in a Human Resources Director / Manager position.
•    PHR or SPHR Certification preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.