Retention Specialist (Transgender Program)
- New York, NY
We’re a group of not-for-profit community health centers providing medical, dental and social services in neighborhoods throughout New York City. We provide confidential care to men, women, and children, regardless of citizenship status or ability to pay.
Our Transgender Retention Specialist is responsible for greeting and screening customers seeking services, conducting program eligibility and assessment, identifying community resources, providing information and referral services, providing advocacy and emergency services, and program record. Responsible for keeping a wide range of community-based recruitment activities and outreach plan. Support medical providers and project staff to facilitate recommended treatment plans, to verify that services are delivered according to the clients’ needs concerning medical needs, health literacy and cultural competency. Maintains detailed and accurate records, including encounter documentation, and will keep the client's primary care provider informed of the client's progress in the adherence program.
Certificate/License required: Associate or Bachelor Degree with substantial experience in community work.