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Assistant Manager, Retail Food Services

Kingston, Canada

Company Description

  • We have a new opportunity for an Assistant Manager with our Retail Food Service operations at Kingston General Hospital.
  • The Assistant works with the Manager and the Team to successfully manage over $2M in retail food service operations
  • This position reports to the Manager and is responsible for overseeing retail units with approximately 35 associates.

Job Description

  • Helps the Manager oversee the retail units which may include a variety of internal and external brands.
  • Involved in all phases of operational planning and expenditures, budgeting, costing and sales reporting.
  • Responsible for hiring, training, developing and leading a team of associates capable of providing great customer service.
  • Responsible for the implementation of retail and marketing programs in your respective areas. You are accountable for menu planning, catering, staffing, scheduling, and production.
  • Accountable for client and customer relationship building.
  • Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.
  • Responsible for directing and supervising the duties of the Retail Food Service Supervisor, if applicable.
  • The operation runs 7 days per week and is open until 10:00pm, evenings and weekends are required.

Qualifications

  • Great Attitude!
  • Solid supervisory experience working with branded retail (QSR) food service concepts ie. Tim Horton's, Pizza Pizza, etc.
  • Proven financial management skills including ability to control and minimize costs (food & labour)
  • Retail food marketing & merchandising experience
  • Passion for Customer Service excellence
  • Detail-oriented and ability to thrive in a fast-paced environment
  • Solid team player with an emphasis on customer-service
  • Strong supervisory skills and with proven ability to motivate, lead and coach staff
  • Superior client relationship skills
  • Excellent communication skills (written and verbal)
  • Strong pr oficiency in computer skills, MS Office (Word, Excel, Outlook etc.)
  • Able to accommodate a flexible work schedule (including evenings and weekends)

Assets:

  • Previous experience managing in a unionized environment
  • Advanced Food Service Training (AFST) or will complete AFST within 90 days of hire
  • Post secondary education in a related field
  • Basic, hands-on culinary/food production experience

Additional Information

  • We have a new opportunity for an Assistant Manager with our Retail Food Service operations at Kingston General Hospital.
  • The Assistant works with the Manager and the Team to successfully manage over $2M in retail food service operations
  • This position reports to the Manager and is responsible for overseeing retail units with approximately 35 associates.