IT Operations Manager

  • Full-time
  • Division: Administration & General

Company Description

Constance Moofushi, located in the Maldives, is a unique resort where barefoot luxury meets laid-back charm. Life at Moofushi is all about passion, teamwork, and creating unforgettable guest experiences in a stunning island setting. If you’re looking to grow, contribute, and be part of a caring and multicultural team, your journey starts here.

Job Description

We are seeking a highly skilled and experienced IT Operations Manager to join our organisation in Constance Moofushi, Maldives. The successful candidate will be responsible for overseeing and optimising our IT infrastructure, ensuring smooth operations, and driving technological advancements within our company.

  • Lead and manage the IT operations team, providing guidance and mentorship to ensure optimal performance
  • Develop and implement IT strategies aligned with organisational goals and objectives
  • Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers, and cloud-based systems
  • Ensure the security, integrity, and availability of all IT systems and data
  • Manage IT budgets, vendor relationships, and service level agreements
  • Implement and maintain IT policies, procedures, and best practices
  • Coordinate with other departments to identify and address IT needs and challenges
  • Develop and execute disaster recovery and business continuity plans
  • Monitor and analyse system performance, recommending and implementing improvements as needed
  • Stay current with emerging technologies and industry trends to drive innovation within the organisation

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Minimum of 5-7 years of experience in IT operations, with a proven track record in leadership roles
  • Strong knowledge of IT infrastructure management, network administration, and cloud computing platforms (e.g., AWS, Azure)
  • Expertise in IT security protocols and best practices
  • Proficiency in project management and the ability to lead cross-functional teams
  • Experience with performance monitoring, optimisation, and capacity planning
  • Strong understanding of disaster recovery and business continuity planning
  • Knowledge of ITIL framework and IT service management principles
  • Excellent analytical and problem-solving skills with a detail-oriented approach
  • Outstanding communication and interpersonal skills
  • ITIL certification is highly desirable
  • Project Management certification (e.g., PMP) is advantageous
  • Experience working in a tropical island environment is beneficial, given the unique challenges of IT operations in the Maldives

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

  • We believe in continuous learning and growth to help our teams achieve their full potential.
  • A strong family spirit is part of our identity, we support and care for one another.
  • We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
  • Our passion for luxury hospitality is reflected in every detail of the guest experience.
  • We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.

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