Night Manager

  • Full-time
  • Division: Rooms Division

Company Description

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.

Job Description

  • Conduct guest arrivals and departures.
  • Confidently provide personalised, proactive guest service
  • Impart your knowledge and recommendations about the hotel, its facilities and the local area including restaurants and attractions;
  • Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards.
  • Maintain professional, open and honest communication to assist guests and make accurate bookings. 
  • Ensure that all daily tasks are completed accurately and in a timely manner;
  • Maintain accurate guest accounts, adhering to strict confidentiality policies and procedures;
  • Ensure guest queries and complaints are handled efficiently and effectively;
  • Manage the Reservations system in order to maximise bookings, availabilities and revenue streams
  • Reconcile daily finances and reporting statistical and financial information
  • Assist in general administration duties in the Front Office department and general duties across the Housekeeping, Maintenance and Food and beverage departments as required.
  • Work unsupervised and exercise initiative

Qualifications

  • Minimum 2yrs Hotel experience
  • Demonstrated experience in Front Office Operations
  • Strong problem-solving skills

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

  • We believe in continuous learning and growth to help our teams achieve their full potential.
  • A strong family spirit is part of our identity, we support and care for one another.
  • We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
  • Our passion for luxury hospitality is reflected in every detail of the guest experience.
  • We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.

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