Constance Moofushi, located in the Maldives, is a unique resort where barefoot luxury meets laid-back charm. Life at Moofushi is all about passion, teamwork, and creating unforgettable guest experiences in a stunning island setting. If you’re looking to grow, contribute, and be part of a caring and multicultural team, your journey starts here.

As Duty Manager, you will assist the Front Office Manager (FOM) and Assistant Front Office Manager (AFOM) in leading and supervising Front Desk, Guest Relations, Switchboard, Reservations, and Guest Transportation operations.

You will play a key role in ensuring seamless operations, outstanding guest satisfaction, and the highest standards of personalized service.

Key Responsibilities

• Oversee daily Front Office operations and ensure adherence to resort standards

• Deliver and model graceful, personalized, and caring guest service

• Handle guest feedback and resolve complaints within 24 hours

• Supervise and motivate Front Office team members

• Ensure accurate guest profiles and VIP arrangements

• Coordinate guest arrivals and departures

• Conduct cashiering spot checks and ensure financial compliance

• Collaborate closely with Housekeeping and other departments

• Support staff training, coaching, and performance evaluations

• Promote resort facilities, services, and experiences

• Bachelor’s degree in Hotel Management, Hospitality, or a related field

• 2–4 years of front office experience in a resort or luxury hotel environment

• Minimum 1 years of experience in a managerial role

• Strong working knowledge of Property Management Systems (PMS), preferably Opera or similar platforms

• Excellent guest relations skills with a proven ability to handle complaints and resolve issues efficiently

• Demonstrated leadership, communication, and organizational abilities

• Proficiency in additional languages such as German, Russian, or French will be considered an advantage

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.