Constance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality. Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do. Join us and be part of a company that values people and creates unforgettable experiences — for guests and team members alike.

Duties and Responsibilities:

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

Organization:

• Work closely with the Room Service Manager to ensure and maintain quality standard of service.
• Continuously aware of the food being served, consult with the Chef on any deviation.
• Check safety, cleanliness and tidiness of the Room Service area.
• Look after arrangement of group, VIP or special attention guests.
• Handle guest comments or other feedback, inform and discuss with the Room Service Manager for improvement.
• Assist the Room Service Manager for the training and development of the Room Service Staff.
• Evaluate staff performance and maintain good attitude, discipline and grooming of staff
• In coordination with the Room Service Manager, handle staff and counsel them according to procedures and policies.
• Assist the Room Service Manager in administration duties.
• Attend and coordinate briefing, meeting and training sessions.
• Initiate any other appropriated responsibility that may be assigned by the management.
• Responsible for inventory and maintenance of cutlery, crockery equipment etc.

Qualification:

• Middle or Secondary Education + Additional training or certificates in the relevant field is a plus. 

             Experience:

• A minimum of 3 years of experience in hotel industry.
• Proven experience working in a top luxury resorts is a plus.
• Experience working in remote island locations is a plus.
• At least 1 year of professional experience on a similar position is a plus.

             Technical skills:

• Knowledge of food service operations and a variety of styles of services.
• Multitasking.
• Team leader.
• Good knowledge of different types of tray and trolley set-ups.
• Telephone skills.
• Fluency in English or another language, written and verbal communication.
• Knowledge of a second language is a plus.

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.