Customer Service Representative

  • Scotia, NY
  • Full-time

Company Description

Corepay Staffing, located in Clifton Park, has a 17 year record of excellence providing staffing solutions to top notch employers throughout New York’s capital region. We specialize in temp to hire and direct placement services spanning a broad spectrum of fields including Manufacturing, Human Resources, Finance, Management, Administration, Construction and Logistics. Our continuing goal is to provide qualified personnel and flexible staffing solutions while maintaining the highest standards of quality. Through our partnerships we strive to connect people……with people……

Job Description

Looking to fill a full time, temporary to permanent entry level position with a candidate who would ultimately like to stay/advance with the company! Our, a nationally owned heating and air condition servicer, wants the right person to get their foot in the door and move throughout the company. 

Qualifications

----Basic Requirements:

Willing to be on telephones 8 hours a day, holding consistent excellent customer service skills

Computer experienced - basic Excel and Outlook functionality

Ability to multi - task at high level

----Job Duties:

Telephones: Handling all inbound calls from Call Center, Message Boards, Admin Voicemail, etc...

Dispatch: Assistant dispatch by making outbound scheduling calls and reminder calls of appointments already made,

Front Desk: Opening/closing reception, processing inbound and outbound mail, UPS processing and handling OTC air

filter sales, code and fax tIme sheets to payroll ,process cash and credit cards log, and lastly all other general filing.+++

Additional Information

----Hours and Wage:

Hours will run 8:00 am until 4:30 pm, Monday through Friday, plus rotating Saturday's which would come around ever six weeks (7:30 am until 2:00 pm). Pay rate will run between $10.00 - $11.00 /hr.