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Integration Support Specialist

Grand Rapids, MI

Company Description

DDS Integration is a West Michigan based Technology company. We specialize in honesty, professionalism, and respect. We also happen to be experts in just about every aspect of technology systems.

Job Description

West Michigan small IT business is seeking a personable, technical professional to add to their team. Position starts as part time (approx 20-30 hrs/wk) with the potential for full time.

This position requires the ability to work independently, make important decisions, and most importantly to communicate effectively with customers and co-workers.


Qualifications

Candidate will need to be able to perform the following duties on a day to day basis.

Troubleshoot client issues over the phone and via remote support.

Microsoft products (Windows XP, Vista, 7. Server 2003, 2008, 2010, Active Directory, DNS, DHCP).

Dell, HP workstations and servers.

Small business firewall and networking appliances.

Image based backups and off site back ups.

Travel to client sites when necessary (reliable transportation required).

Effectively record all time entries and document procedures.

Learn new skills and keep up to date on recent technology.

Help keep company’s social media channels up to date.


Additional Information

All your information will be kept confidential according to EEO guidelines.