Customer Service Representative

  • Full-time

Company Description

Just another loan factory? We don’t think so. Be part of what the Orange County Register has recognized for three years running as one of OC’s Best Places to Work!

DLJ Financial is dedicated to raising the standard in the mortgage industry by being a company that invests in its’ employees. Every position is designed with growth and career development in mind; there are no dead-end jobs here. Our employees enjoy being part of a community of aspiring individuals who thrive in an environment that promotes individualism, innovation, and lifestyle.

Job Description

Full Time                                                           

Hourly Rate, Plus Commission = Average starting salary in the $40K’s

Backed by a first rate marketing team, our Customer Service Representatives receive a large number of internet leads from interested potential clients. They learn about the client’s goals and needs, gather pertinent data to determine if they meet basic screening requirements for a loan product, and ultimately turn the lead over to our Sr. Mortgage Banker Team. This position has the opportunity for growth and promotion within the company to a career on the Sr. Mortgage Banker Team.

Qualifications

Our Expectations for You

Key Responsibilities

  • Navigate two screens, one for website and one for logging calls
  • 200 plus calls daily
  • Motivated by incentives to generate clients and reach targets
  • Multi-task
  • Prime candidate is a tech savvy and self-motivated individual with interest to grow in the Real Estate Industry

Requirements

  • BA/BS degree optional, not required
  • Sales experience AND customer service abilities
  • Interest to grow and develop in the mortgage industry
  • Individuals seeking a career
  • People Skills

Additional Information

What You can Expect from Us

Perks

  • Our Customer Service Representatives consistently earn among the highest in the Industry. Average cash comp is above $40k per year
  • Flexible benefits package with your own budget and time off
  • Company paid licensing, continuing education, and annual state/NMLS renewals
  • Great environment- Covered parking, near The Camp and South Coast Plaza, gourmet coffee bar, music, laughter and good energy

What Sets Us Apart

The DLJ Standard is rapidly becoming a recognized and desirable movement in industries across the board. It is about creating a company centered on an employee culture that promotes individualism, innovation, and lifestyle into the workspace. It is essential to continue to be a leader in this space by bringing in inspiring, thought-provoking individuals who will not only thrive in this industry leading company but add to the already flourishing community. That is the DLJ Standard.