Junior User Researcher - FR (M/F/D)

  • Paris, France
  • Full-time
  • Department: Operations
  • Skills / Job Strem Ref: Product Design
  • Type of Contract: Permanent

Company Description

Dailymotion is the leading video discovery destination & technology that learns about your tastes over time, constantly surfacing the best, most relevant content on the web. Our mission is to provide the best video user experience for consumers on the market, connecting publishers and advertisers to engaged viewers who turn to Dailymotion for their daily fix of the most compelling music,  entertainment, news and sports content around.

Through partnerships with the world's leading publishers and content creators, France Télévisions, Le Parisien, CBS, Bein Sports, CNN, GQ, Universal Music Group, VICE and more, Dailymotion commands 3 billion monthly pageviews across its mobile app, desktop and connected TV experiences. Dailymotion is owned by Vivendi, one of the largest mass-media corporations in the world.

At Dailymotion, we‘re storytellers. We build the best place for people to enjoy the videos that matter. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring discoverable stories to life through premium content from the world’s best publishers. We do this by helping these publishers grow their audiences and monetize their content, their way.

Dailymotion is proud to be an equal employment opportunity and affirmative action employer. We value inclusion and we want you to help us thrive for a more diverse community.

Job Description

We are looking for a UX Research to help us better understand our users and improve the digital product experience of our B2C and B2B platforms. You will be part of our User Research team, globally dispersed; which collaborates closely with Product Designers, Product Managers, and Engineers. 

Be the go-to expert on our users and business partners; their needs, behaviors, experiences, and pain points, knowing where to focus to most effectively improve our end-to-end product experience.  It is an exciting time at Dailymotion as we look to transform our global digital offering. 

Accountabilities 

  • Work on end-to-end experiences with a focus on user needs and business goals. Analyze data from qualitative studies including usability tests, interviews and heuristic evaluations. 

  • Translate complex design problems into testing hypotheses and working iteratively with product designers 

  • Explore different ways to solve problems, identifying pros & cons, questions, implications. 

  • Identify the best method based on research goals, resources and timelines 

  • Work together with product managers and product designers to embed actionable user insight into the product discovery, design and build processes 

  • Stay up-to-date on the current and best research and product design practices and trends

Qualifications

  • Previous experience in User Research is mandatory (academic or professional)
  • Strong knowledge about a variety of research techniques & processes, particularly around user experience e.g. usability testing, personae, card sorting, journey mapping, surveys. 

  • Experience in conducting usability testing and user interviews, been actively involved in the end-to-end research process (planning, design, recruitment, conducting research, analysis, stakeholder engagement). 

  • Synthesize research findings and to uncover and articulate insights that will inform and inspire design. 

  • Communicate and present research findings, conceptual ideas and research rationale both written and verbally 

  • Enjoy working collaboratively as a cross-functional team 

  • Autonomous and proactive, take ownership and like to problem solve 

  • Adaptability and eager to learn from your peers 

  • Fluent in English and in French 

Additional Information

At Dailymotion, we empower candidates to take action. If this job sounds like a great opportunity for you, be confident in your skills, we are always happy to meet you! If needed, we can accommodate our recruitment process for your special abilities.

Location: Paris
Type of contract: Permanent 
Start Date: ASAP

🏡Flexible/Remote Work Policy
💰International Group Savings Plan offered through the Vivendi Group
🍼 4 weeks paid Paternity leave or Co-parental leave
🕶️Excellent Employee Culture (Company Events / Trainings / Parties / All hands …) 
🚀Career development support (training / career check-in with HR / internal mobility / compensation cycle / 360 quarter feedback review …)
🏥Company-paid Health Insurance and Personal Services Vouchers (CESU)
🚆Commuter benefit coverage - Public Transport and Bike refund
⛱️Paid Time off – RTT and Saving time plan (CET)
✅Meal Vouchers 
🎡Workers representatives committee (sport membership/cinemas vouchers/gift vouchers/discount)

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