Customer Success Internship 1 Year (All Genders)

  • Intern
  • Department: Global Business
  • Skills / Job Strem Ref: Sales & Marketing
  • Type of Contract: Internship

Company Description

Dailymotion is the leading video discovery destination & technology that learns about your tastes over time, constantly surfacing the best, most relevant content on the web. Our mission is to provide the best video user experience for consumers on the market, connecting publishers and advertisers to engaged viewers who turn to Dailymotion for their daily fix of the most compelling music,  entertainment, news, and sports content around.

Through partnerships with the world's leading publishers and content creators, France Télévisions, Le Parisien, CBS, Bein Sports, CNN, GQ, Universal Music Group, VICE, and more, Dailymotion commands 3 billion monthly pageviews across its mobile app, desktop, and connected TV experiences. Dailymotion is owned by Vivendi, one of the largest mass-media corporations in the world.

At Dailymotion, we‘re storytellers. We build the best place for people to enjoy the videos that matter. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring discoverable stories to life through premium content from the world’s best publishers. We do this by helping these publishers grow their audiences and monetize their content, their way.

Dailymotion is proud to be an equal employment opportunity and affirmative action employer. We value inclusion and we want you to help us thrive for a more diverse community.

Job Description

The Sales Marketing and Customer Success team at Dailymotion aims to be the subject matter experts to convince brands to partner with Dailymotion. We are looking for a highly motivated Customer Success Intern that is highly motivated and has a hunger to develop media and advertising knowledge.  

You will need to be passionate about understand business drivers for performance and different Dailymotion offerings available to our advertisers. You will be engaging with internal and external stakeholders to transfer Dailymotion offerings into actionable recommendations. You play a key role in helping to grow the North America business by transferring data and insights to recommendation through a storytelling process. You will need to possess strong analytical ability with ability to be a self-starter to find solutions with minimal guidance. You will also gain knowledge around how to manage a media campaign from start to finish.

Responsibilities
Serve as a key player in delivering proactive offerings using Dailymotion’s data and insights resources by owning tasks and leveraging Insights & Data Solutions and AdOps teams. This includes, but is not limited to, the following:

  • Work with Sales team along with Customer Success Manager to identify key business opportunities to drive strategic recommendations 
  • Collaborate with Customer Success Manager and Insights and Data Solutions team to transfer insights into actionable recommendation to help acquire new clients 
  • Assist in developing client relationships to build and maintain deep-level partnerships
  • Collaborate with Ad Ops to provide optimization for campaigns
  • Assist CSM in transferring campaign performance into actionable insights and recommendation by conducting in-depth data analysis with support from Insights and Data Solutions team

Qualifications

The ideal profile looks like: 

  • Strong interest and prior experience in digital advertising and media roles 
  • Excellent organizational, interpersonal and communication (written and verbal) skills
  • Solid computer skills including intermediate knowledge of spreadsheets (MS Excel), word processing (MS Word), and MS PowerPoint 
  • Strong attention to detail and organizational skills; ability to contribute to process improvement, inventing and simplifying within existing processes
  • Ability to handle multiple priorities
  • Strong analytical skills
  • Problem identifier and problem solver
  • Ability to function equally well independently and as part of a team

Additional Information

At Dailymotion, we empower candidates to take action. If this job sounds like a great opportunity for you, be confident in your skills, we are always happy to meet you! If needed, we can accommodate our recruitment process for your special abilities.

Location: New York 
Start Date: ASAP

🔍 Want to learn more about us:

Compensation:
40k base salary (Paid internship)

Salary based on qualifications and background

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