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Six Month - Part-time Salesforce.com Administrator

Vancouver, Canada

Company Description

Join the country’s most trusted environmental organization and become a force for good.

 

About us: We find solutions for living within the limits of nature. Through a combination of sound science and active public engagement, we seek to motivate Canadians to take action on the environmental challenges we collectively face. Our Foundation is an independent charity, supported by nearly 30,000 donors from across Canada and abroad. With headquarters in Vancouver and offices in Toronto, Ottawa and Montreal we address issues from coast to coast to coast, in both official languages. With the support of scientists, academics, progressive businesses, governments, non-governmental organizations and tens of thousands of Canadian we aim to achieve this vision: That within a generation Canadians act on the understanding that we are interconnected and interdependent with nature, and with each other.” We seek the best research to provide innovative solutions that will help build a competitive economy that does not threaten the natural services that support all life. You can learn more about us at www.davidsuzuki.org

The David Suzuki Foundation works through science and education to protect the diversity of nature and our quality of life, now and for the future. With a goal of achieving sustainability within a generation, DSF collaborates with scientists, business and industry, academia, government and non-governmental organizations. We seek the best research to provide innovative solutions that will help build a clean, competitive economy that does not threaten the natural services that support all life. An independent charity, DSF is supported with the help of some 40,000 individual supporters across Canada and around the world. You can learn more about the Foundation at www.davidsuzuki.org

 

Job Description

Role Definition/Responsibilities

The Salesforce.com Administrator will be responsible for managing the David Suzuki Foundation's CRM.
Including but not limited to the following responsibilities:

Administration

  • All aspects of database maintenance and security for the David Suzuki Foundation's
  • database of record, implemented on the Salesforce.com platform
  • Manage ongoing support requests and administrative needs of users
  • Develop reports, dashboards and processes to continuously monitor data quality and
  • integrity
  • Develop reports, dashboards and processes to continuously monitor key performance
  • indicators
  • Structure data to support the objectives of the David Suzuki Foundation

Training and Documentation

  • Develop training plans, materials, and documentation for database users, keep materials up-to-date, coordinate new user and ongoing training sessions organization wide
  • Assist users with report design and management
  • Assist users with dashboard design and management

Platform Integration

  • Work with Digital Strategy team to integrate all online properties into the Salesforce.com database
  • Perform ongoing maintenance of database integrations, outsource as required
  • Manage the importing of data from various platforms

Vendor Management

  • Manage outsourced Salesforce.com implementation partners as required

Other duties as required

Qualifications

  • Certified Salesforce.com Administrator
  • 2+ years experience database administration, preferably in the Salesforce.com environment
  • Excellent project management skills
  • Experience with data management for email marketing, preferably in the Salesforce.com
  • environment
  • Data manipulation and cleansing experience, preferably within Salesforce.com
  • Strong communication and interpersonal skills
  • Strong documentation and training skills
  • Advanced MS Office Skills
  • Experience with donor databases and database integration with various web platforms
  • Experience with APEX coding a bonus
  • Experience in a non profit environment a bonus

Additional Information

This role is based in our Vancouver office and is part-time at 17 hours a week.  It is an initial six month contract with the possibility of extension.


Application process:

We welcome your cover letter and resume by January 13th, 2013. Your cover letter should explain why you are qualified for this job, outlining both your experience and measurable accounts of your success in communications and marketing. Please articulate your interest and how you meet the role criteria.