About the David Suzuki Foundation

We find solutions for living within the limits of nature. Through a combination of sound science and active public engagement, we seek to motivate Canadians to take action on the environmental challenges we collectively face. Our Foundation is an independent charity, supported by over 30,000 donors from across Canada and abroad. With headquarters in Vancouver and offices in Toronto, Ottawa and Montreal we address issues from coast to coast to coast, in both official languages. With the support of scientists, academics, progressive businesses, governments, non-governmental organizations and tens of thousands of Canadian we aim to achieve this vision: That within a generation Canadians act on the understanding that we are interconnected and interdependent with nature, and with each other. You can learn more about us at www.davidsuzuki.org

Position title: 

Development Coordinator, Community Giving

Terms: 

One year contract–maternity leave coverage

September 1, 2017 – September 27, 2018

Level: 

A - Coordinator

Location:

Vancouver

Reporting to:

Development Manager, Community Giving

Compensation:

$41,237 annually

Description: 

The Development Coordinator, Community Giving plays an integral role in the success of the David Suzuki Foundation’s fundraising and donor stewardship programs. This position primarily focuses on donor service and plays a critical role in donor satisfaction and retention.

Responsibilities:

Donation processing and donor stewardship

· Responds to donor inquiries regarding donations, tax receipts, address changes and other requests by phone, email and mail

· Responsible for special gift fulfillment and follow-up (e.g. tribute donations)

· Supports individuals and small companies with their fundraising initiatives (third party fundraisers)

· Opens and sorts incoming donations mail and prepares bank deposits in collaboration with Finance team

· Enters donor and gift information into donor database(s) including capturing contact information and communication preferences

· Returns invalid cheques and/or credit card donations to donors

· Implements ongoing changes to monthly donor records including updating payment methods, implementing upgrades, downgrades and processing cancellations

· Processes single gift credit card batches

· Implements updates to automated donor responses

· Issues official and duplicate tax receipts

· Identifies trends in donor interactions and relays information and donor feedback to the Development team

· Conducts testing of online donation forms and provides recommendations for improvements

· Contributes to Community Giving plans and strategies

· Supports other Community Giving Coordinators and volunteers on various tasks, as necessary

· University/college degree or relevant work experience

· Exceptional attention to detail and accuracy with strong organizational skills

· Excellent communications skills, written and verbal

· Strong customer service attitude and commitment

· Thrives in a busy, fast paced environment

· Goal oriented and able to meet tight deadlines

· Outstanding interpersonal skills with a proven ability to work within a team dynamic

· Highly proficient in Outlook, Excel and Word with strong data management skills

· Working experience in a non-profit organization, proficiency in Raiser’s Edge and fluency in French are considered strong assets

Application Process

Please submit your cover letter and your resume online and submit your application by going to http://www.davidsuzuki.org/about/employment/ before July 16th 2017 at midnight EST or The position starts as soon as possible and rolling interviews will be conducted as soon as qualified applications are received.

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The David Suzuki Foundation hires on the basis of merit and is strongly committed to equality and diversity within its community and to a welcoming and inclusive workplace. We especially welcome applications from Indigenous persons, visible minority group members, women, persons with disabilities, people of all sexual orientations and genders, and others with the skills and knowledge to productively engage with diverse communities.