Customer Service Specialist (Remote work)

  • Minneapolis, MN
  • Full-time

Company Description

Come and work for one of the fastest growing startups in the country. We are a venture backed social shopping marketplace with over 2 million registered users and we are the world's most talked about brand in Facebook. Founded in 2009, rapidly growing team of 50+, 2012 revenues of $45+ million, two years profitable.

Currently based in NYC, moving headquarters to Minneapolis in August to be closer to our key partners and Lead Product Managers. Now hiring talented professionals to join our Minneapolis-team.

Job Description

Are you about to graduate or have you recently graduated? Are you looking for an entry level position in a high growth tech company? Are you seeking a company that can provide you with rapid career progression?

Are you technical, intelligent and enjoy dealing with people?
Keep on reading, we may have the right job for you!


We are looking for a Customer Service Specialist for our evening shift that runs from 3PM to 11PM five days a week. This position is for remote work but requires you to be able to commit to periodical meetings in our office downton Minneapolis. We are looking for highly motivated people, who are capable of independent work and can meet set expectations within deadlines.

Your responsibilities include:

- Answering customer inquiries via email.
- Answering customer inquiries via live chat.
- Answering customer inquiries by phone.

Qualifications

- Advanced computer skills.
- Type a minimum of 50 words per minute. (Test yourself online if unsure!)
- Excellent written and spoken communication skills.
- Willingness to help our customers and provide them with a personal experience.
- Creative problem solver.
- Ability to continuously develop and adapt to a growing team. 
- You hold yourself to high ethical standards.

Additional Information

WE OFFER:

+ $31,400 in base cash salary + full medical insurance.
+ Dynamic working environment w/ young management team!
+ Contribute to a service used by more than 2 million Americans!
+ Options to quickly advance in your career as the company grows 100%+ annually!

Benefits with exception to medical insurance may be reviewed from time to time to reflect common market practices. So far we have just improved our benefit program each year.

HOW TO APPLY:

Please send your application, CV and salary request with a title “Customer Support Specialist - MN” to careers@dealdash.com.