DFC Global Corp. is a leading, international, diversified non-bank financial services company responsibly serving unbanked and under-banked consumers and small business owners for over thirty years.

Our customers purchase some or all of their financial services from us rather than from banks and other traditional financial institutions, due to convenience, accessibility and our high quality customer service. We attribute our long-term success to being attuned to our customers' needs, conducting our business responsibly, and contributing to the communities we serve.

We serve our customers from over 1,500 retail storefront locations, and digitally through our websites, mobile phone and other remote platforms. DFC Global Corp. provides consumer financial products and services across a broad geographic footprint in 10 countries across North America and Europe—Canada, the United Kingdom, the United States, Sweden, Finland, Poland, Spain, the Republic of Ireland, Czech Republic and Romania.

DFC Global Corp.'s global retail operations include the brands Money Mart®, The Money Shop®, Insta-Cheques®, Suttons and Robertsons®, The Check Cashing Store®, Sefina®, Helsingin PanttiSM, Optima®, MoneyNow!®, Super Efectivo® and ExpressCredit®. We also offer Internet-based unsecured short-term consumer loans in the United Kingdom primarily under the brand names PaydayUK® and Payday Express®, in Canada under the Money Mart name, in Finland, Sweden, Poland and Spain primarily under the Risicum® and OK Money® brand names, in the Czech Republic under the Money Now!® brand.

The Dialer Administrator / Analyst position requires the creation, implementation, interpretation and in depth analysis of productivity reports and dialer operations in or to create developmental plans. The data analysis will need to translate into strategic decisions with Global accountability.

Essential Job Functions Include:

• Create outbound dialer services and monitor dialer efficiency daily.

• Create, implement, and analyze reporting for all dialer operations.

• Maintain and audit report for quality daily.

• Create and analyze dialer strategies to maximize the effectiveness of dialer operations

• Maintain excellent attendance and punctuality.

• Previous experience running a predictive dialer preferred

• Familiarity of Noble Technology helpful

• Proficient in all aspects of Microsoft Office

• Strong attention to detail

• Strong problem solving skills

• Ability to self-manage

• Strong ability to adapt to change

• Some programming experience preferred but not required

• Must be able to work from 12:00pm to 9:00pm with rotating Saturdays, this shift may change based on business needs.

BENEFITS:

•   Medical/Dental/Vision benefits available after 30 days of employment
•   Company paid life insurance
•   Paid Holidays
•   PTO/401K/Tuition Reimbursement
•   Annual Incentive Program eligible
•   On site cafeteria and wellness center
•   Convenient central location

All your information will be kept confidential according to EEO guidelines.