Risk Management Agent

  • Full-time

Company Description

Money Mart/ The CheckCashing Stor  has been helping people with their financial needs for over 25 years. Whether you need a payday loan, your check cashed, or simply need to wire money, Money Mart is here to serve you. With branches open late, it’s easy to see why more and more people choose us for fast, friendly, hassle-free solutions.

At Money Mart, we know that our employees are the key to our success. With over 250 stores in the US, and locations internationally in Canada and the UK, and expanding throughout Europe, opportunities for career growth and development with us are endless. As part of Dollar Financial Group, Inc., Money Mart’s reach is international, but our focus, is local; at every counter, and with every customer that we serve. 

We hire smart, business savvy people who get a thrill from helping our customers meet their personal and financial goals. We offer amazing training programs, world class benefits, great personal incentives and lots of other cool perks. If you are looking to flex your sales skills, and want to join a diverse, fun and dynamic team we have the job that you have been looking for.

At Money Mart, you can learn, grow and thrive…. So what are you waiting for????

 

 

 

Job Description

 

Check approvals and refusals

Review large , out of guideline, over limit and in clearing checks

Answer phones and resolve issues involving staff and customers

Support store personnel and provide customer service on collection matters when the collections department is not available

Handle Fraud, loss prevention and compliance situations as they arise



Qualifications

Have at least 2 years working with the organization

Proficient in  excel

Excellent verbal and telephone communication skills

Proficient in data entry

Attention to detail

Responsible and efficient

Able to work a flexible schedule including nights and weekends

Ability to multi task effectively

Skilled in interacting with customers




Additional Information

All your information will be kept confidential according to EEO guidelines.