EF stands for “Education First”. Since 1965, we have helped millions of people transform their lives by breaking down the barriers of language, culture and geography.  Today we’re the world’s largest private education company- offering every imaginable way to learn a language, travel abroad, experience another culture, or earn an academic degree.  For more information, visit http://www.ef.com/careers.

Student Services Coordinator

EF Language Travel

Long Beach Residence, Monterey, CA

EF Language Travel is the world’s leading educational travel provider; offering students the opportunity to spend 2 – 4 weeks abroad, improving their language skills and participating in a full activity programme.

EF is a global company which offers a range of great employment opportunities for young professionals; from summer jobs to potential future careers. We are looking for individuals who are interested in working in a fast-paced, international environment, developing their leadership and communication skills and being part of a dynamic and passionate team. If you have a strong entrepreneurial spirit, can work using your own initiative and are committed to quality performance, then we want to hear from you.

About the role

In this role you will welcome EF students to the school and ensure a high level of customer service and student satisfaction.

Your key tasks will consist of, but not be limited to:

• Managing the Student Welcome Desk.
• Resolving queries from students.
• Responding to student welfare issues.
• Providing information regarding activities and excursions.
• Administration support.
• Dealing with problems and emergency situations should they arise.

Requirements

• Experience in a customer-facing environment.
• Approachable and friendly with excellent interpersonal skills.
• Capable of using your own initiative.
• Have the right to live and work in the country of employment.
• Complete fluency in English.
• Attend training prior to your contract commencing.

EF Language Travel is dedicated to encouraging global awareness through cultural exchange and language learning. EF Language Travel allows international students ages 12 to 18 to explore another language and culture during homestay and residential programs in the US lasting two to four weeks.

EF Language Travel is a division of EF. EF stands for “Education First”. Since 1965, we have helped millions of people transform their lives by breaking down the barriers of language, culture and geography.  Today we’re the world’s largest private education company- offering every imaginable way to learn a language, travel abroad, experience another culture, or earn an academic degree.  For more information, visit http://www.ef.com/careers.

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