From Boston to London, Zurich to Shanghai, you'll find EF teams across the world working together to break down barriers of language, culture and geography. We've helped millions of people become global citizens through educational travel, language learning and academic degree programs. To continue to grow our culture of innovation, we're adding more entrepreneurial thinkers and passionate doers to make an impact, build great things, collaborate, travel the world, and pave a dynamic career path in global management, teaching, technology, sales and service. Learn more at www.ef.edu/careers 

Operations Manager

Educational Homestay Programs

Cambridge, MA 

Synopsis

Are you passionate about international exchange and enhancing cultural understanding?  Do you thrive in a fast-paced, dynamic environment?  Educational Homestay Program is looking for an experienced operations manager to develop and expand our short term summer homestay and residential programs. 

The Role

• Overall responsibility and accountability for the success of the program, including but not limited to:
• Timely staff and host family recruitment
• Ensuring a positive, high quality experience for all participants
• Fiscal responsibility and ability to manage/maintain budget
• Build a team through recruiting, training, supporting, motivating and evaluating full time and seasonal staff   
• Monitor seamless operations and top performance of designated region. 
• Provide leadership, expectations and coaching to all staff.  Hold staff accountable for results related host family recruitment, program quality and budget 
• Negotiate aggressively with vendors and suppliers.
• Create and manage action plans to ensure objectives are met
• Be available to participants at all hours to assist in the resolution of issues or to provide support as needed.

Requirements

• College or University degree
• 5+ years experience in a management role
• Excellent Analytical skills; budgeting, payroll and operational skills.
• Proven track record of successful multi site management
• Ability to lead and manage a diverse team
• Excellent verbal and written skills.
• Ability to travel and manage a flexible work schedule.

Educational Homestay Programs (EHP), EFs non-profit Language Travel division in the United States and Canada, is dedicated to the promotion of international understanding through cultural exchange and language learning. EHP allows international students ages 12 to 18 to explore another language and culture during summer homestay and residential programs in the USA lasting two to four weeks. In these escorted group travel programs, daily language lessons are combined with afternoon activities including sightseeing excursions and visits to local attractions. www,ef.com/ehp

EF Educational Homestay Programs is a division of EF. EF stands for “Education First”. Since 1965, we have helped millions of people transform their lives by breaking down the barriers of language, culture and geography.  Today we’re the world’s largest private education company- offering every imaginable way to learn a language, travel abroad, experience another culture, or earn an academic degree.  For more information, visit http://www.ef.edu/careers.

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