From Boston to London, Zurich to Shanghai, you'll find EF teams across the world working together to break down barriers of language, culture and geography. We've helped millions of people become global citizens through educational travel, language learning and academic degree programs. To continue to grow our culture of innovation, we're adding more entrepreneurial thinkers and passionate doers to make an impact, build great things, collaborate, travel the world, and pave a dynamic career path in global management, teaching, technology, sales and service. Learn more at www.ef.edu/careers 

Housing Director

EF International Language Centers (a division of Education First)

Redondo Beach, CA

Synopsis

EF’s International Language School in Redondo Beach, CA has a Housing Director position available.

The successful candidate for this position will report to the School Director and oversee all aspects of student welfare including housing, discipline, and administration for 500+ students. Excellent communication skills are needed to liaise with our sales offices worldwide and motivate a team of 5 employees, as well as the confidence to efficiently develop systems to manage a school.

Diplomacy, patience, flexibility and strong conflict resolution skills are essential when working with international students from all over the world and of varying English abilities.  The Housing Director will fulfill some duties of the School Director when she is not there. Experience in the educational sector is preferable, but a sound track record of excellent customer service and operations management is a must.  The ILS team is committed to coaching and supporting a future leader in this challenging but rewarding position.

Job Responsibilities: 

• Arrange room assignments for a residential population of approximately 125 students
• Hire and manage a staff of 4-6 Resident Advisors
• Enforce school rules and policies, manage and follow-up on student discipline issues
• Communicate issues with international sales offices (concerning logistics and student discipline)
• Be an influential leader and manager to a team: run meetings, develop agendas, drive improvement

Requirements

Successful candidates must have team leadership experience.  Experience in the hospitality industry a strong plus.  In addition, candidate must have:

Requirements:

• Bachelor’s degree
• 2-3 years of operational and staff management experience
• Excellent organization and communication skills
• Strict attention to detail
• An ability to think and react quickly to daily surprises
• Ability to meet long and short-term goals
• Good analytical skills and spatial planning skills
• A positive attitude, sense of humor, and empathy for others
• Comfort with a fast paced environment
• A strong willingness and desire to take charge during emergencies
• International experience preferred

Essential traits and abilities: 

Mature and self-confident; strong attention to detail; calm ability to prioritize and act when faced with multiple demands; flexible and freely able to handle last minute changes; desire and ability to provide excellent customer service; very positive attitude and sense of humor; care and empathy for others.

Position is full-time and will require some weekend work at certain times of year. A second language is not a requirement but is helpful.

International Language Centers provides young adults worldwide with instruction abroad in English.  Courses start every Monday of the year and run from two weeks to fifty-two weeks.  Instruction from qualified native speakers is supported by a weekly activities program. http://www.ef.edu/ils/

International Language Centers provide young adults worldwide with instruction abroad in one of seven languages. Courses start every Monday of the year and run from two weeks to fifty-two weeks. Instruction from qualified native speakers is supported by a weekly activities program. www.ef.com/master/ils

International Language Center is a division of EF. EF stands for “Education First”. Since 1965, we have helped millions of people transform their lives by breaking down the barriers of language, culture and geography.  Today we’re the world’s largest private education company- offering every imaginable way to learn a language, travel abroad, experience another culture, or earn an academic degree.  For more information, visit http://www.ef.edu/careers

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