“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

Ensure timely and accurate movement of freight and information, while providing exceptional customer service.

• Manage air import shipments from pickup to arrival and update the customer timely.
• Coordinate with airlines, Origin offices, customs brokers, and internal departments.
• Provide exceptional service to clients, ensuring their shipments are handled efficiently and professionally.
• Prepare and verify shipping documents and ensure compliance with regulations.
• Handle customer inquiries, resolve issues, and provide timely updates on shipment status.
• Monitor and report shipment milestones and proactively address delays or exceptions.

• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or a related field is preferred.
• Minimum 3 - 5 years of experience in air import customer service and operations, preferably in the freight forwarding or logistics industry.
• Global logistics industry knowledge
• Good computer skills (MS Excel, MS Word...)
• Team player with strong organizational and time management skills
• Customer-focused with a proactive and problem-solving attitude
• Ability to work under pressure and meet tight deadlines
• Fluent in English

Expeditors offers excellent benefits:

• Paid Annual and Sick Leave
• Medical Insurance
• Employee Stock Purchase Plan (ESPP)
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus