Customs Brokerage Supervisor

  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 350+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Are you passionate about international trade, compliance, leading teams?  Join Expeditors as Customs Brokerage Supervisor and play a key role in ensuring smooth customs operations while developing and guiding a high-performing team.

What You'll Do:

  • Supervise daily customs brokerage operations and allocate team workloads.
  • Ensure compliance with internal policies, regulations, and customs requirements.
  • Support audits, duty deferment monitoring, and refund processes.
  • Collaborate with the Trade Compliance Manager on compliance initiatives.
  • Drive process improvement and system enhancements.
  • Mentor and coach team members, leading performance appraisals.
  • Support customer needs with timely and accurate duty/VAT reviews.

Qualifications

What We're Looking For:

  • 3–5 years of customs brokerage experience.
  • Strong problem-solving, communication, and leadership skills.
  • Ability to coach and build a collaborative team environment.
  • Proficiency in Microsoft Excel (formulas, pivot tables) and Word.
  • Knowledge of the global logistics industry.
  • English proficiency (written and spoken).

Additional Information

Why Join Us:

  • Paid Annual and Sick Leave
  • Health and Medical Insurance
  • Employee Stock Purchase Plan (ESPP)
  • Training and Career Development Opportunities 
  • Growth Opportunities within a Global Organization 
  • Employee Referral Program Bonus
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