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Help Desk Specialist

Sacramento, CA

Company Description

Eagle DVBE is a premier provider of consulting and staffing services on localstate and federal contracts; and to California utilities.

We serve a wide range of staffing needs, but our specialty is Information Technology (IT) staffing.

 

Our needs are ever changing so if this position is perfect for you, please consider submitting your resume anyway as you may be be perfect for our next job, and we always check our internal database for candidates first.

Job Description

The Help Desk Manager manages help desk personnel. Provides daily supervision and direction to staff responsible for telephone and in-person support to users in the areas of e-mail, directories, COTS, standard Windows desktop applications, and applications developed or deployed under specific contract. Serves as the subject matter expert for troubleshooting hardware/software PC and printer problems.

Qualifications

Minimum/General Experience: Requires a minimum of 8 years related experience.  .

 

Minimum Education: Bachelor’s degree. Qualifying technical training and/or experience may be substituted for education using relationship of 1-year training and/or experience per year of education. 

Additional Information

Eagle DVBE is an Equal Opportunity Employer and all your information will be kept confidential according to EEO guidelines.

 
Applicants must possess work authorization which does not require now or in the future sponsorship by the employer for a visa.
 
Primary Location USA-CA - Sacramento