GO-Science is a publicly supported nonprofit organization formed to provide a place where children and adults of all ages and abilities are encouraged to develop their full potential through a range of innovative, research- and standards-based programs designed to promote early engagement and academic success in STEM, encourage aspirations and persistence in STEM education and careers, and incubate a talented and diverse STEM workforce.

We are a local science and technology learning center and museum that ignites kids interest and knowledge in science, technology, engineering, and mathematics (STEM) in a way that both makes sense and is fun.

Here at GO-Science we create a discovery-based experience designed to be both enjoyable and enriching. Through innovative programs, we help forge and encourage the next generation of innovators and creative problem solvers.

Performs various guest service activities to include greeting and acknowledging all visitors to the Museum in a prompt and friendly manner and to provide information, assistance and direction to visitors. Position will also promote the mission of the Museum, provide for the safe-keeping of the Museum environment and its displays, preserve and protect property and maintain presentation standards.

Position responsibilities:

• Supports a strong commitment to world class customer service and ensures a pleasant and productive experience for all visitors to the Museum.
• Provide information, assistance and direction to all visitors.
• Provide guided tours with children and adults.
• Assist with educational programs and events.
• Assist in opening and closing the Museum, including maintaining the posted business hours.
• Refers visitors to appropriate staff members with regards to donations of money, artifacts, materials and/or other items or concerns.
• May assist with the development, implementation, presentation and maintenance of Museum displays and artifacts.
• May participate in area-wide workshops, visitor services training and professional organizations as deemed beneficial to the Museum mission.
• May schedule volunteers to optimize visitor assistance/interaction during peak traffic periods.
• Keeps work area clean, neat and well stocked with supplies.
• Performs other duties, assignments and responsibilities as needed.
• Ability to work nights and weekends and extended schedules during peak periods. 
• While this position requires early-evening and weekend availability for special programs, the work schedule is on an as-needed basis with advanced notice.

Education and/or Experience:

• High School education or equivalent experience
• Knowledge of the Museum topics desired
• Knowledge of general museum practices
• Basic computer skills
  

Communication Skills:

• Ability to communicate in a friendly, engaging and professional manner
• Strong written communication skills
• Ability to prepare and conduct lectures and seminars as required
• Skilled at public speaking with individuals as well as with larger group

Physical Requirements:

• Able to lift up to 50 pounds
• Able to stand for extended periods

Other Knowledge, Skills and Abilities:

• Ability to interpret content information to communicate same to the public
• Ability to keep accurate records
• Good organization skills along with detail orientation
• Ability to meet deadlines and work under pressure
• Ability to establish and maintain effective working relationships with Management, co-workers, volunteers, visitors and the general public
• Experienced in Microsoft Office, email, and internet web browsers
• Ability to operate computerized Point of Sale register system with training

This is a full-time (30 or more hours per week) contractual position paying $8.00 per hour.

All your information will be kept confidential according to EEO guidelines.