Edison’s Entertainment Complex features 12 lanes of boutique bowling, a 4,000 square foot laser tag arena, a state-of-the-art arcade, a full-service restaurant & lounge, and 10 great party rooms and spaces for special event, birthdays, business meetings and more.    Edison's was voted the best new entertainment facility in North America the year it opened and has been recognized as a leader in the Family Entertainment Industry locally and nationally.   Edison's emphasizes the development of skills in the individuals they hire onto their team.

We are currently seeking a Director of Operations with great leadership and organizational skills to help oversee an operations team of operations managers, maintenance staff, and a team of part time/front line cast members to keep the facility running smoothly.   Direct responsibility for weekly plans for shifts and oversee our bowling, laser tag, and arcade attractions. This department also supports the execution of parties, groups, and special events. The successful candidate will typically work 45-48 hours per week with two days off per week. This position will have a set schedule with the majority of the hours being weekday with some weekend work . This position reports directly to the General Manager and Owner. This position is one of four leadership positions on our team so it will require working well with others in a leadership role.

RESPONSIBILITIES:

- Illustrate a guestcentric approach

-Anticipating and delivering the needs of our guests

-Leading by example

-Oversee cash handling and daily report reconciliation

- Be able to manage and motivate your team of operations managers to perform the needed duties of the business and maintain a high degree of quality to our work

-Work with young, front line workers to motivate and coach them

-Participating in weekly management and operations planning meetings 

-Maintaining an impeccable level of cleanliness and curbside appeal throughout the property

-Continually develop and implement ideas that improve guest satisfaction and staff morale

-Bachelor’s degree or equivalent, proven management experience

-Intermediate knowledge of Microsoft Word, Power Point, Excel, and Outlook

-Ability to lift 25 lbs or more

-Ability to stand for extended periods of time

- Have a working knowledge and comfort with technology

- Aptitude to learn and master unique systems within our operation

- Mechanically inclined is a plus

- Food and beverage experience a plus

NOTE FROM THE OWNER:  The key to success for the right candidate is superior organization and management skills and a natural gift of hospitality and teaching.   There is plenty of help in the ranks to make this place run well, we need leadership and vision.

APPLY IF YOU:

- Have food and beverage experience 

Are bold, extroverted, well-spoken, and enjoy making work fun

-Have experience in a retail, entertainment, hospitality, or some other service-industry position

-Enjoy putting smiles on the faces of your customers and your team

-Possess a “no sale left behind” mentality and a willingness to find the best value for each guest

-Can simultaneously manage multiple projects to completion

- Comfortable having direct conversations with team members and mentoring

-Capable of maintaining a high level of energy and a sense of urgency in a high-volume environment

-Have excellent written and verbal communication skills

-Pride yourself on your ability to cultivate relationships with repeat customers

-Are organized and have attention to detail

-Have a pleasant demeanor and a clean-cut professional appearance

- Are coachable and eager to achieve the best YOU, you can be.

COMPENSATION

$40,000 to $45,000 starting salary commensurate with experience

Guaranteed bonus program each year.   Additional bonus program tied to performance.

Paid vacation, health insurance, and personal days.

Position has the potential for growth.

EEOC STATEMENT: Edison’s Entertainment Complex does not discriminate on the basis of race, color, national origin, sex, religion, disability, or age in its programs, activities or employment practices.