OUR STORY

We are a company with integrated luxury and lifestyle offerings centered on Movement, Nutrition and Regeneration. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Within our portfolio of brands, we have more than 200 locations within every major city across the United States in addition to London, Toronto, & Vancouver. 

OUR CODE

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.  We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

The Sr. Travel Manager will support the Senior Director of Retreats and Member Experiences with managing the planning, logistics and execution of a curated collection of domestic and international active travel itineraries and will assist with other projects in line with elevated member experiences.

A successful candidate will have domestic and international travel experience, a love of the outdoors (hiking, biking, etc.), highly polished written communication skills, and experience with high-end event planning. Candidates with foreign language skills (particularly French and Spanish) preferred.

RESPONSIBILITIES:

• Assist with overarching departmental strategies
• All high-level Day Trip Manager roles and responsibilities as detailed below until hire date of Experience Manager
• Review Day Trips operations with an eye for increasing productivity and efficiencies and reducing costs
• Work with DO on development and implementation of automated systems
• Assist with January, 2019 hiring of Day Trip Manager
• Assist Marketing team with development of initial marketing / launch plan and continue to refine communication strategies
• Manage master departmental timeline and project to-dos, example 02/15/18 Amex final itin due
• Oversee key internal and external resources (travel writer, digital designer, etc.)
• Prepare monthly report on status of sales, upcoming hotel confirmation / cancelation dates
• Support Lead Trip Planner with travel specific research
• Ideate on Corporate trip planning and strategize road map to execution
• Work with internal departments (GF, PT, TX, Spa, etc.) to include key EQX programming on all itineraries
• Review vendor / hotel / supplier contracts and make initial recommendations in advance of passing to legal / insurance teams
• Develop key partnerships opportunities and oversee implementation of partnership deliverables
• Develop sales plan and move to execution, including referral program and commission
• Develop customer retention / loyalty strategies
• Additional point of contact for sales inquiries in initial stages
• Assist with development of CRM strategy and execution
• Develop calendar of in-club events (class takeovers, etc.) to stimulate sales
• Develop quality control system for prompt handling of issues / complaints
• Manage all trip feedback, actioning follow up as needed
• Assist with preparation of effective training materials
• Oversee instructor / guide selection and training
• Act as primary point of contact for website design agency during build and beyond
• Other responsibilities as defined by Senior Director

• 1-2 years of experience in travel industry and / or destination events
• Bachelor’s degree or a demonstrated curiosity about the world and desire to learn
• Outdoor experience, biking, hiking, water sports, etc.
• Hospitality experience, particularly luxury market, preferred 
• Highly polished communication skills, skillful writer and researcher
• Strong knowledge of geography and international and domestic destinations
• Strong Microsoft Office experience especially with Excel, Word, PowerPoint
• Beginner to intermediate experience with Photoshop and/or AutoCad preferred
• Responsible and highly organized, with an ability to prioritize time-sensitive assignments
• Written and spoken foreign language skills (particularly French and Spanish) preferred
• Impeccable taste, knowledge of quality food and beverage
• Finger on the pulse of trends in fitness, health and wellness, fashion, food and current events
• Solutions & detail oriented, multi-tasker
• Proactive and bold; takes initiative and follows-through reliably, deadline driven, creative problem solver
• Naturally curious
• Poised, polished, and professional
• Ability to work flexible hours to accommodate trip schedules
• Ability to travel for pre-trip site visits and trips, including occasional weekends
• Team oriented, with a friendly, flexible outlook
• Experience managing guest lists 
• Valid driver’s license and valid passport required

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits and industry leading commission opportunities for club employees
• Complimentary Club membership
• Discounts on Equinox products and services including Personal Training, Private Pilates, Spa and Café’ services and Shop items

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.