Senior Qualified Plans Associate

  • Elyria, OH
  • Full-time

Company Description

Equity Trust is the nation's leading provider of self-directed IRAs and 401ks, with over 128,000 clients in all 50 states and close to $10 billion dollars of retirement plan assets under administration.

Truly self directed IRAs and other retirement plans allow you to create lasting wealth by investing in areas where you have knowledge, expertise, and comfort.

In addition to traditional retirement investments such as stocks and mutual funds, clients at Equity Trust can diversify their retirement plans into assets such as real estate, private placements, notes, deeds of trust, tax liens, foreign currency and much more.

As a passive custodian Equity Trust has no conflicts of interests, as it does not offer investments or investment advice.

Equity Trust, a highly regulated financial institution, is made up of a staff of experienced professionals who truly care about serving our clients.

We invite you to learn more about Equity Trust and truly self-directed IRA investing.

Job Description

Energy!  Excitement! Growth! Did you know you can own a piece of Real Estate, a tax lien, precious metals or private placements, all tax free in your IRA! No? Well, we help our clients with all of these Alternative Investments.

Are you looking for a fast- paced, dynamic work environment in a company that rewards and recognizes execution and is constantly looking for ways to improve?  We’re fun, lively and come together often to work, play, or volunteer. We thrive on getting the work done and are drawn to individuals who are passionate, diligent, and want to help our clients with their financial dreams. This is a place for people who thrive off challenges and collaboration, and we’re looking for people to join our company.

What Makes Equity Trust different?

There are lots of financial services firms out there, below are just a few reasons why our company is different from most firms. You won’t get this opportunity anywhere else.

  • Investment Freedom - At Equity Trust clients use their IRA/401(k) to invest in real estate, private placements, notes/deeds of trust, tax liens, foreign currency and much more.
  • Experience - Over 38 years of experience specializing in self-directed IRAs, 401(k)s and other retirement plans
  • Strength - Over 130,000 Americans in all 50 states with more than $12 Billion in retirement assets under administration choose Equity Trust as their custodian.
  • Safety and Security - Equity Trust, as an IRA custodian, operates as a regulated financial institution.
  • Personalized Service/Attention - From personalized account management teams and toll-free phone numbers, to more than 400 highly trained self-directed IRA specialists (who each receive more than 160 hours of training)
  • Convenience – We are the only custodian that allows clients to pay investment expenses paperless online, through a fast and accurate investment turn around and gives clients access to our advanced online management tool, eVantage
  • Value - Equity Trust is the only self-directed IRA custodian to not charge transaction fees for investments in client retirement account. Equity Trust offers a simple all-inclusive annual fee which allows clients to invest as much as they want.

Why choose Equity as a place to start or to continue your career?

Equity makes a difference in our client’s lives by helping them reach financial freedom through the inclusion of Alternative Investments and educating clients on the options available. We have a world class online investing portal called myEquity that helps clients manage their accounts and Equity University is the ultimate resource for wealth building and self-directed IRA investing education. You will have the rewarding opportunity to help our clients navigate the world of non-traditional investing.

Equity also has a strong value based culture where associates are asked to be innovative, do the right thing for our clients and all within a fun and supportive environment. Our leaders come from a wide variety of well known organizations in the Banking, Investment and Operations industries and are all committed to the growth and development of our associates.

The Senior Qualified Plans Operations Associate ensures that we have proper authorization and direction to execute a transaction.  The individual monitors all client transactions, handles customer service inquiries, and facilitates communication between Equity Trust and a third party vendor who handles the administration of the Qualified Plans.

Primary Job Responsibilities/Functions:

  • Field inquiries from third party administrator and plan sponsors; account balances, trade information, distribution follow up, tax reporting questions, and alternative investment questions
  • Take trade instructions from clients, and use appropriate tools to correct deficiencies
  • Send client executed investment documents to internal teams to be processed in the appropriate time frame
  • Ensure proper communication with the plan administrator including: monitoring daily trade files, settlement, and daily over draft reviews
  • Facilitate the transfers and rollovers to and from other custodians
  • Process distributions



Essential Knowledge/Skills/Abilities:

  • 5 + years of experience /knowledge of 401K and Defined Contribution Plans required
  • Bachelors degree preferred
  • CRPS, QKA, QPA or other relevant industry designation highly desired
  • Experience with third party administrator / vendor relationship management required
  • Demonstrate effective time management and attention to detail
  • Proactive person who is results driven
  • Proficiency with Microsoft Office Suite applications (Word, PowerPoint, and Excel)
  • Relius administration software a plus