Home Care Office Coordinator/Scheduler
- Tewksbury, MA
We are family owned and operated by the Essex Group Management Corp, servicing the health care needs of seniors for over 50 years. We specialize in Short and Long Term care, Rehab, Sub-acute care, and Alzheimer's Specialty care. Our facility also hosts an Adult Day Health Center, Senior Transportation and Home Care Services.
The Home Health Office Manager/Coordinator reports directly to the Home Care Executive Director and is responsible for ensuring that all client referrals are appropriately staffed; that communication between personal care attendants, aides, nursing staff, vendors and family members are appropriately and professional handled; and that workers are supervised to ensure and maintain the highest quality of care. The Home Care Office Manager/Coordinator schedules staff assignments; monitors and resolves daily attendance issues; ensures Blaire House Home Care and vendor contracts and policies are adhered to; and maintains client confidentiality.
Office management includes customer service with handling main phone lines; preparing mailing packets and managing mailing database; maintaining client and employee databases daily; maintaining, preparing and documentation of payroll; purchase, order and maintaining office supplies and equipment for the functioning of the agency; prepare, mail and maintain client billing and payment information.
High school diploma required, Baccalaureate degree or special training preferred.
3+ yrs experience in Home Care administrative and clerical procedures, including computer systems.
Excellent English communication and writing skills, Bi-lingual preferred.