Night Shift Community Manager - Part Time
- Part-time
Company Description
We are Ethos, the fastest growing digital communication group in MENA. We think big and we make big ideas come to life. We are crazy about the digital world and we aim high. We are looking for talented and valued people with interesting and provocative ideas, along with bold and diverse perspectives. Our culture is all about the thriving young team of us in 4 offices around MENA, while we boldly help impact the success of leading brands like McDonald's, General Motors, and American Express.
Job Description
Shifts:
Weekdays: 6:00 PM - 12:00 AM
Weekends: 9:00 AM - 6:00 PM OR 6:00 PM - 12:30 AM
Official Holidays (Eid, National Days, etc) same schedule
Tasks:
Post the content on Twitter, Instagram, Facebook, Snapchat, and TikTok daily
Reply to comments and interact with the customers in a lighthearted, friendly way
Raise complaints and notes to customer service through email
Moderate the community and recognize track any trends
Report any trends and recurring complaints to the client
Complete required reports
Track any trends and jump on them
Write engaging captions and tweets
Collaborate with the internal team to ideate content for various platforms
Qualifications
High use of social media including Twitter, Instagram, TikTok, and Snapchat
Superior in Arabic (written and verbal communication skills)
Ability to recognize social media trends, be in the loop of local news
Ability to communicate and understand local language
Ability to use Google Sheets and Google Docs
Well-versed in social media news and trends.
Highly collaborative with the ability to influence others.