User Experience Designer II/III – Visibility FDG
- Seattle, WA
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
The Visibility Functional Development Group provides software for internal and external customers to track, manage, and analyze their supply chain. Working collaboratively with our Development teams, you’ll create a better experience for our users.
Using proven qualitative and quantitative research techniques you’ll discover pain points and opportunities, and help our stakeholders understand and prioritize user needs and requirements. You’ll communicate insights that generate an in-depth understanding of users and solutions. You’ll be creative and flexible about process, ensuring that teams have the information they need to provide value to customers as quickly as possible.
You’ll collaborate with teams to turn research insights into effective design concepts. You’ll facilitate design discussions, provide clear rationale for design ideas and explain how they align to user and business goals. You’ll create wireframes and prototypes, present them to stakeholders and iterate designs based on feedback.
BA/BS in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science, Informatics or related field
Demonstrated experience with major research methodologies, user centered design principles and user interface design patterns
The ability to use design tools to create sketches, wireframes, prototypes and mockups
2 years of relevant work experience
A portfolio that demonstrates experience in UX research and design
Experience with Optimal Workshop, Fluid Survey, Adobe Creative Cloud, and MS Office tools
Experience with Agile and Scrum
An understanding of modern coding languages and tools and how they are used to improve the overall experience
Familiarity with supply chain and logistics business concepts
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.