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Hotel Manager

Fire Island, NY

Company Description

FIP Ventures owns and operates a majority of the commercial district in Fire Island Pines, located just 60 miles east of New York City off the coast of Long Island. The Pines community celebrates it’s 60th anniversary in 2013, marking a milestone in its rich history as the world’s premier gay vacation destination. The resort features one hotel, two restaurants, a pool, three bars, a nightclub, and retail spaces.
FIP Ventures is assembling a team of talented individuals who align with our service philosophy of treating every guest like they are the only thing that matters in the world. Candidates must exude a passion for hospitality and be personally dedicated to creating memorable experiences in a welcoming environment.

Job Description

FIP Ventures is searching for a Hotel Manager who will create and foster a welcoming environment for our guests from the moment they book their reservation to the day they depart the island. As a premier vacation destination, the Hotel Manager will be dedicated to the creation of memorable experiences for every guest.

This position will oversee the operation of our 14 room hotel, resort housekeeping, and ancillary resort services, reporting to the Director of Operations & General Manager. This position will oversee a housekeeping team and interns.

Job responsibilities include:


- Coordinate opening the hotel for the season

- Manage the web-based Property Management System
- Field online inquiries and calls for reservations, responding to guests immediately to secure reservations

- Facilitate guest check in and check out
- Coordinate and oversee the housekeeping team to ensure property cleanliness
- Post daily rates throughout the property for walk-in and day-tripper acquisition

- Perform daily on-site inspections to ensure the property meets standards

- Responsible for ensuring the hotel office is staffed at all times during scheduled hours of operation
- Inspect guest rooms prior to guest checkin to ensure quality, reporting maintenance to Director of Operations
- Create solutions to opportunities, ensuring standards and procedures are followed
- Attend weekly meetings onsite with the management team to review hotel performance
- Coordinate the acquisition of necessary operational resources and supplies

- Facilitate the booking of ancillary resort services through the hotel office

- Facilitate the sale of tickets, gift cards, etc. from the hotel office
- Coordinate closing of the property with Director of Operations

The Hotel Manager position includes accommodations on property during the season, a Food & Beverage credit and performance incentive plan.

Qualifications

- Passion for hospitality is a must

- Prior hotel or resort experience is preferred

- Proficient use of a PC or Mac, particularly internet based software

- Professional written and verbal communication skills a must

Additional Information

All your information will be kept confidential according to EEO guidelines.