System Process Analyst

  • Full-time

Company Description

We are fully New Zealand owned and operated, being one of the biggest online retailers in Australasia. Additionally, we have also recently undertaken significant global expansion - now selling to more countries than ever!

Job Description

Are you a proven systems thinker who thrives on process improvements and efficiency gains, as well as being involved in Project implementation? Then take hold of this newly created role and use your skills to make a difference in our business. We are looking for a rare breed of analyst - someone who is able to analyse processes, identify roadblocks and takes the initiative on Project implementations. 


This main responsibilities of this role will include:

  • Review and deliver project work.

  • Train users to understand and support new initiatives

  • Re design processes to improve efficiencies

  • Identify the root cause of blockages in the customer ordering and delivery and formulate solutions

  • Supporting our customer experience team in learning and documenting processes

  • Writing functional requirements for our development team

  • Manage the change process for any major process improvements


In return you can expect to work with dynamic growing business who prides itself on the capability of its people. We offer a fun, friendly place to work, great employee benefits, and most importantly, the opportunity to help make customers lives better.

If you think you have what it takes to join our fast-paced and supportive environment which offers lots of benefits, including a competitive salary, a friendly team, flexible working arrangements then what are you waiting for get in touch today and we can talk about the role over a coffee.

Additional Information

This is a great role, in an amazing team, with fantastic benefits:

    • A great work environment with awesome people to work with.

    • FREE parking; Airport location.

    • Fruit delivered weekly.

    • Great social events - both within and outside of work hours.

    • Casual dress.

All your information will be kept confidential.

Please include a Cover Letter & CV with your application.