Check In/Out Clerk (Spanish specking is highly preferred)

  • Land O' Lakes, FL
  • Part-time

Company Description

Florida Medical Clinic offers a wide choice of compensation and benefit programs that are among the best.  From competitive salaries to retirement plans, we make every effort to take care of the people who make our company great. To apply for this position, please visit our Website at to apply online.

Additional information for this position will be disclosed if the candidate is contacted for an interview. Please do not e-mail resumes as an online application is required.

Job Description

Florida Medical Clinic, P.A.

Job Description

Job Title: Check In/Out Clerk

Reports to: Office Supervisor

Position Level: 4

Job Summary: Manages all functions in the front office.

Essential Functions of the Position:

  • Prepares e-chart prior to visit
    • Prints encounter form, demographic verification form (DVF), other necessary forms per patient
  • Assist traffic at front window
    • Manages sign in sheets
    • Schedules appointments
    • Takes messages
    • Assists with medication refill requests
    • Handles customer requests or needs
    • Assists vendors
    • Monitors the lobby for cleanliness and patients in distress
  • Completes patient check in/out processes
    • Distributes and collects new patient forms
    • Verifies HIPAA and Privacy signatures are obtained
    • Confirms photo ID is scanned into Intergy
    • Obtains patient signature on DVF at each visit
    • Updates patient demographics as needed, including insurance and preferred pharmacy
    • Updates work flow event to “check in”
    • Notifies MA or nurse when patient is ready
    • Records“no show” appointments in the system
    • Obtains patient signature for record releases and other forms as nessary
    • Reviews Intergy tasks for each patient before they leave
    • Schedules follow up appointments
    • Updates work flow event to “check out”
  • Processes charges
      • Creates ailments if an appropriate ailment doesn’t already exist
      • Posts charges
      • Pulls charges from pending status and review for accuracy
      • Collects and processes monies due
      • Collects co-payment amounts
      • Collects patient balance dues
      • Balances journal and locks it
      • Creates a journal for next day
      • Secures deposit and imprest funds
      • Answers phones and assists callers
      • Completes the end of day processes
      • Reviews unresolved encounters for the day
      • Prepares the “no show” letters for broken appointments
      • Prints next day appointment schedules
      • Empties HIPAA container into the destruction bin
      • Logs off Intergy and out of the computer before leaving

      Additiona Responsibilities:

      • Maintains an organized and clean work area
      • Places phones on and off service at the appropriate times
      • Directs incoming faxes and mail to correct staff members
      • Participates in maintenance of front office supplies
      • Performs other incidental and related duties as required and assigned

      Physical and Mental Demands:

      • Normal physical ability; able to sit for long periods
      • Normal concentration and normal complexity of decision making
      • High level verbal and written communication skills
      • Above average ability to manage multiple tasks simultaneously


Job Qualifications:

  • High school graduate or GED equivalent
  • Strong customer service orientation
  • Excellent telephone etiquette
  • Strong team player
  • Basic computer proficiency
  • Spanish specking is highly preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.