Systems Engineer I-III - Enterprise Computing Platforms

  • Full-time
  • PL-DEPT: 01-0223

Company Description

Foster Farms has been a family-owned and operated company for four generations. Since our founding days back in 1939, we have always been committed to providing consumers with the highest-quality, best-tasting poultry products available. The hope is that our commitment to excellence, honesty, quality, service, and our people will shine through in everything we do.

We are always looking for talented individuals to join the Foster Farms team. We offer the experience of a large organization, but operate like a family business. More than half of our job openings are filled by internal promotion, and we encourage employees to gain a variety of experiences across different functional groups.

Job Description

PURPOSE OF POSITION:

This position is responsible within the Enterprise Computing Platforms functions for the:

  1. Baseline support and enhancement; including monitoring, maintenance, support, improvement and integration of assigned server, operating systems, and infrastructure-based products (Infrastructure Functions) in the Foster Farms computing environment.
  2. Solution recommendation, selection (for SE II and II) and implementation of new vendor-supplied and/or in-house developed software, hardware, and operating system, (Infrastructure Solutions) within assigned Infrastructure Functions.

The System Engineer I (SE I) will work closely with IT staff to provide effective and efficient business solutions in the assigned Infrastructure Functions. This position will monitor and analyze assigned Infrastructure Solutions to determine the efficiency and effectiveness of the Foster Farms Infrastructure environment. This requires a limited degree of creativity and latitude.

The SE I may also play a role enforcing standards relating to the use of assigned Infrastructure Functions.

The System Engineer II and System Engineer III (SE II and SE III) will work closely with IT staff and end users to provide effective and efficient business solutions in the assigned Infrastructure Functions. This position will monitor and analyze assigned Infrastructure Solutions to determine the optimum configuration and design of the Foster Farms Infrastructure environment. This requires a certain degree of creativity and latitude.

The SE II or III may also play a role in establishing and enforcing standards relating to the use of assigned Infrastructure Functions.

PROBLEM ANALYSIS/RESOLUTION:

SE I

This position has low to moderate authority to take the necessary steps to resolve system outages within the assigned Infrastructure Functions environment(s) in a timely fashion.

This could include arranging support from vendors, working in conjunction with other IT staff or escalating to IT management as appropriate. Insure assigned Infrastructure Functions are efficient, effective and secure. For assigned functions and solutions this position will be responsible for monitoring and tracking the utilization/growth of production/test environments and insuring appropriate controls/ security is in effect to protect Foster Farms from adverse situations or catastrophe (insure established system backup/recovery and disaster recovery systems are in place and functioning properly). This role will also document and share system fixes with fellow support staff.

SE II

This position has moderate authority to take the necessary steps to resolve system outages within the assigned Infrastructure Functions environment(s) in a timely fashion.

This could include arranging support from vendors, directing efforts of other IT staff or escalating to other IT management as appropriate. Insure assigned Infrastructure Functions are efficient, effective and secure. For assigned functions and solutions this position will be responsible for forecasting utilization/growth of production/test environments and insuring appropriate controls/ security is in effect to protect Foster Farms from adverse situations or catastrophe (insure system backup/recovery and disaster recovery systems are in place and functioning properly). This role will also document and share system fixes with fellow support staff.

SE III

This position has broad authority to take the necessary steps to resolve system outages within the assigned Infrastructure Functions environment(s) in a timely fashion.

This could include arranging support from vendors, directing efforts of other IT staff or escalating to other IT management as appropriate. Insure assigned Infrastructure Functions are efficient, effective and secure. For assigned functions and solutions this position will be responsible for forecasting utilization/growth of production/test environments and defining, designing, developing, implementing and maintaining appropriate controls/ security to protect Foster Farms from adverse situations or catastrophe (design, develop, implement, maintain and insure system backup/recovery and disaster recovery systems are in place and functioning properly). This role will also insure that any system fixes are documented and shared with all appropriate support staff within Infrastructure Department and other IT functions.

ESSENTIAL JOB FUNCTIONS: SE I

Low to Moderately complex systems engineering duties within assigned Infrastructure Functions including:

Systems integration, evaluation, upgrade, support, and rollout

Systems administration, monitoring, performance tuning and systems documentation

Project participation

ESSENTIAL JOB FUNCTIONS: SE II

Moderately complex, high impact systems engineering duties within assigned Infrastructure Functions including:

Systems integration, evaluation, upgrade, support, rollout, and standards

Systems administration, monitoring, performance tuning and systems documentation

Train IT and user staff

Project Management of moderately complex initiatives

Evaluate and recommend tool sets

ESSENTIAL JOB FUNCTIONS: SE III

Complex, high impact systems engineering duties within assigned Infrastructure Functions including:

Systems integration, evaluation, upgrade, support, rollout, and standards

Systems administration, monitoring, performance tuning and systems documentation

Train less experienced IT staff

Project Management of complex initiatives

Analyze, evaluate and recommend tool sets and oversee business partners

Additional functions:

As assigned by the IT Infrastructure Manager

Qualifications

Requirements:

Education/experience FOR ALL Systems engineer positions

2+ years of industry experience

BS in Computer/Management Information Systems, Computer Science or equivalent experience

Exposure to and familiarity with scripting

Minimum of 2 years of progressive responsibility supporting Infrastructure Solutions within assigned Infrastructure Functions

Must be goal and results oriented and have strong problem-solving skills, sound judgment, critical thinking, and decision-making ability.

Demonstrated ability to educate peer staff.

Demonstrated ability to teach/educate self in the infrastructure arena, both within assigned functions and outside of assigned functions.

Must possess solid critical thinking skills with the capability to envision creative solutions to low to moderately complex and challenging business/infrastructure process/system issues.

Very good interpersonal and communications skills with the ability to communicate effectively with management, users, staff and team members, both written and verbal.

Common sense skill sets.

Education/experience FOR ALL Systems engineer ii positions

Meets minimum requirements (above) and the following.

4 – 6 years of industry experience

Knowledge of and moderate experience with scripting

Minimum of 3 years of progressive responsibility supporting Infrastructure Solutions within assigned Infrastructure Functions.

Minimum of 4 years of experience in IT infrastructure support within assigned Infrastructure Functions.

Minimum of 4 years of progressive engineering responsibility in assigned Infrastructure Functions.

Must have experience enabling change with experience on moderate impact projects.

Demonstrated ability to teach/mentor and educate staff within assigned functions, and other IT systems capabilities and best practices.

Must possess solid critical thinking skills with the capability to envision creative solutions to moderately and challenging business/infrastructure process/system issues

Education/experience FOR ALL Systems engineer iiI positions

Meets minimum requirements and the following.

6 – 8 years of industry experience

Knowledge of and in-depth experience with scripting

Minimum of 5 years of progressive responsibility supporting Infrastructure Solutions within assigned Infrastructure Functions.

Minimum of 6 years of experience in IT infrastructure support within assigned Infrastructure Functions.

Minimum of 6 years of progressive engineering responsibility in assigned Infrastructure Functions.

Must have experience enabling change with experience on high impact projects.

Demonstrated ability to teach/mentor and educate staff within assigned functions, and other IT systems capabilities and best practices.

Must possess solid critical thinking skills with the capability to envision creative solutions to complex and challenging business/infrastructure process/system issues.

Infrastructure support FOR ALL Systems engineer i positions

Exposure to assigned enterprise infrastructure technologies

Exposure in solution installation, configuration, testing, troubleshooting and repair

Exposure to disaster recovery technologies

End-user/application support FOR ALL Systems engineer i positions

Business perspective, seeing IT as business-driven, rather than technology-driven

Ability to travel and work from home in order to provide 24 x 7 support

Strong service orientation with a desire to help others

Experience working with consultants, contract programmers and software vendors

Additional Information

All your information will be kept confidential according to EEO guidelines.

Foster Farms is an Equal Opportunity Employer – Minorities, Females, Veterans and individuals with disabilities are encouraged to apply.

Foster Farms participates in E-Verify during the hire process at all locations for all new employees.

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