Foster Farms has been a family-owned and operated company for four generations. Since our founding days back in 1939, we have always been committed to providing consumers with the highest-quality, best-tasting poultry products available. The hope is that our commitment to excellence, honesty, quality, service, and our people will shine through in everything we do.

We are always looking for talented individuals to join the Foster Farms team. We offer the experience of a large organization, but operate like a family business. More than half of our job openings are filled by internal promotion, and we encourage employees to gain a variety of experiences across different functional groups.

PURPOSE OF POSITION:

To provide support for the SAP and other Sales and Marketing systems. This includes design, specification, configuration, customization, testing, documenting, training, delivery, reporting and support of software and hardware solutions relating to the master data, configuration, customization, reporting and transactions associated with these processes and applications, across all Foster Farms locations; including a [limited/low/moderate/high] level of knowledge of related content for additional SAP software components installed at Foster Farms.

ESSENTIAL JOB FUNCTIONS:

Will provide design and implementation support for the ongoing SAP and other Sales and Marketing Systems projects. This may include requirement collection, solution design and concept writing as well as performing heavily customizing activities of the SAP and other Sales and Marketing systems and their interfaces to other SAP systems.

Will provide primary end user support for the SAP and other Sales and Marketing Systems. This includes:

Troubleshooting, diagnosis, and resolution of end user problems.

Performing routine system maintenance checks and corrective actions such as maintaining, adjusting, and manipulating interface intermediate documents (IDocs) where applicable (i.e. WMS / EDI).

Contribute to ongoing system improvement efforts to include:

Collecting requirements from business users, researching available solutions, developing and documenting conceptual design alternatives.

Communicate effective conceptual designs, writing technical specifications and coordinating development work with more senior analysts and/or programming staff, building and configuring prototypes and prototype documentation.

Communicate with and educate business users, conduct unit testing and coordinate integration and user acceptance testing.

Work with security team to ensure appropriate system authorization, migrating to production.

Prepare comprehensive and thorough design and training documentation, train subject matter experts, provide post-implementation support efforts.

Will interact regularly with end users, engaging in troubleshooting and root cause analysis of production issues, and providing continuous improvements to all aspects of design and processes.

Additional Job Functions:

Additional duties as assigned by the IT project lead/manager/director.

Minimum Requirements:

Bachelor’s degree in Management Information System / Computer Information Systems or related field

Must be capable of working to a structured work plan with aggressive milestones and have strong problem-solving skills, sound judgment, critical thinking, and decision-making ability

Must be highly goal and results oriented

Must be highly self-motivated and driven – must be capable and willing to learn complex systems with minimal supervision

Experience with developing business requirements

Experience learning and documenting complex business processes

Project experience is beneficial

Must be able to communicate effectively with varying levels of management and team members, both written and verbal

Excellent technical skills (e.g. SAP, MS Office suite, MS Project, programming, etc.)

This position will require possession or development of specific skills, knowledge and experience with the SAP system. Experience with non-SAP systems is also desired.

Familiarity with SAP and non-SAP Sales and Marketing Systems, Sales Management, Customer Management, Sales Planning, Market research, Social Media, Trade Promotion Management (TPM), collaboration systems and new product development systems, processes and document flow are beneficial.

Basic understanding of the SAP system’s roles, interfaces and standard content.

ASSOCIATE FUNCTIONAL ANALYST REQUIREMENTS:

Meets minimum requirements and the following

1 – 2 years exposure to SAP and other Sales and Marketing Systems. Familiarity with business process reengineering, customer and consumer relationship management, etc. is strongly desired.

Experience learning and documenting complex business processes

Basic understanding of the SAP systems’ roles and interfaces preferred

Project experience

Understanding of how to interview end users for insight on functionality, problems, or usability issues and needs

Understanding of relational databases.

Understanding of HTML, XML, ETL concepts and other B2B communication techniques and standards.

Understanding of software development lifecycle phases and activities, and project management principles

Ability to move up within the organization.

1 - 2 years of IT experience working in a CPG organization for a $1+ billion organization

Exposure to Business Systems in SAP/ERP environment

Exposure to and familiarity with consumer products industry strongly preferred

FUNCTIONAL ANALYST I REQUIREMENTS:

Meets requirements of lower level in addition to the following:

Minimum 3-5 years’ experience in Systems Development and configuring moderately complex IT solutions to improve business processes in SAP and other Sales and Marketing Systems.

Thorough understanding and use of SAP configuration and best practices.

Basic knowledge of SAP ECC – including CRM, C4C, TPM, LE, FI, SD, PP, MM, QM, PM.

Understanding of SAP integration and interfaces

PREFERRED REQUIREMENTS:

Master’s Degree

IT experience working in a CPG organization for a $1+ billion organization.

Broad consumer products industry experience strongly preferred.

Familiarity with Digital Marketing, Content Marketing, SEO, Social Listening and Social Intelligence, HTML, XML, XSL and other B2B communication techniques and standards desired.

Ability to move up within the organization.

All your information will be kept confidential according to EEO guidelines.

Foster Farms is an Equal Opportunity Employer – Minorities, Females, Veterans and individuals with disabilities are encouraged to apply.

Foster Farms participates in E-Verify during the hire process at all locations for all new employees.