Foster Farms has been a family-owned and operated company for four generations. Since our founding days back in 1939, we have always been committed to providing consumers with the highest-quality, best-tasting poultry products available. The hope is that our commitment to excellence, honesty, quality, service, and our people will shine through in everything we do.

We are always looking for talented individuals to join the Foster Farms team. We offer the experience of a large organization, but operate like a family business. More than half of our job openings are filled by internal promotion, and we encourage employees to gain a variety of experiences across different functional groups.

Purpose of position:
Provide Foster Farms external customers with world class customer service. This service includes (but is not limited to) the following:
Initiation and receipt of customer phone and fax orders
Daily order processing in SAP – including creation and processing of customer sales orders, inventory checking, delivery date updates and running reports that reflect daily and weekly activities of sales orders
Suggestive selling of product to customers based on availability, previous sales and customer ads
Communication with sales account representatives on ad planning and customer issues
The CSR is a primary source of communication between Foster Farms and the customer and can help maintain an unbreakable link for service and commitment.

Essential job functions:

Customer contact and communication
SAP order processing
SAP reporting and follow-up
Sales Representative contact and communication

Requirements:

Must have high school diploma

Two-four years experience in Customer Service environment

Ability to work with minimal supervision and work well with other departments and have the ability to work in a fast paced high pressure situations

Consistent and reliable attendance

Excellent verbal and written communication skills

Computer literacy with Microsoft Systems and SAP experience

Ability to work independently and be detail oriented

Ability to interface comfortably with customers and internal departments

Accurate and detail oriented and be self motivated and goal oriented

Strong interpersonal skills and have the ability to work well in a team environment

All your information will be kept confidential according to EEO guidelines.

Foster Farms is an Equal Opportunity Employer – Minorities, Females, Veterans and individuals with disabilities are encouraged to apply.

Foster Farms participates in E-Verify during the hire process at all locations for all new employees.