Please apply directly to the Me to We, Free the Children careers pages: http://www.metowe.com/about-us/careers/?cc=show&id=5672795

Me to We is an innovative social enterprise that provides people with better choices for a better world. By offering socially conscious and environmentally friendly products and life-changing experiences, Me to We measures the bottom line not by dollars earned, but by the number of lives we change and the positive social and environmental impact we make. In addition, half of Me to We's net profit is donated to Free The Children, our best friend and charity partner, while the other half is reinvested to grow the enterprise and its social mission.

The Me to We Coordination Team is seeking an outgoing and highly motivated individual with previous fundraising, customer service, sales, and project management experience, to join our department as a Fundraising Manager.

This individual will be responsible for overseeing the Me to We Fundraising Program and providing support to youth as a personal fundraising coach. This role requires an individual who has experience working with youth and adults and has demonstrated their ability to develop and execute projects, attain financial goals and meet deadlines.

This individual must also be passionate and committed to the core values and beliefs of Me to We.

Responsibilities include, but are not limited to, the following:

Customer Service, Client Engagement & Collaboration

-Empower youth to achieve their fundraising goals in order to make their dream of travelling on a Me to We Trip possible.

-Proactively support up to 500 youth with their trip fundraising which includes: following up consistently via phone and email with clients to keep them motivated and focused on their goals, organizing and hosting webinars, conducting one-on-one fundraising check-ins with high needs clients in the program, and attending fundraising events when possible.

-Work alongside fellow Me to We Trip Coordination & Engagement Departments (sales department) to ensure all financial targets are being met and clients are being provided with the best possible service that meets their individual needs.

-Collaborate with other departments to identify opportunities to improve current fundraising program strategies and enhance the overall customer fundraising experience at every stage of the trip process.

-Liaise with the Engagement Team to ensure the fundraising program is productively contributing to their sales targets and increase the quality of lead generation provided back to the Engagement team.

-Assist the coordination team in reaching out to youth who have been flagged as potential cancellations.

-Answer any questions youth, parents, and educators may have regarding Me to We’s School and Youth experiences.

Coaching & Mentoring

-Coach and mentor youth to ensure they have the tools, skills, resources, and confidence needed to reach their fundraising goals and participate in a Me to We Trip.

-Provide coaching and mentoring to frontline team members on how to speak to the fundraising program and the level of support that is available through the Fundraising Manager and the program itself.

-Train Me to We’s Engagement Team on how to speak to youth who have expressed the need to fundraise with the objective of helping to them meet their sales targets.

-Mentor coordinators on how to effectively identify individuals who are at risk of cancelling and to mitigate this by using appropriate techniques and communication.  

Project Management, Reporting & Analysis

-Analyze, track and compile reports using Salesforce to demonstrate the outcomes of the Fundraising Program.

-Realign and modify processes to meet established targets and seek to find trends that can be used to grow the program and improve its outcomes.

-Responsible for developing, implementing and coordinating new projects that will positively impact sales and retention.

-Manage the internal scholarship and bursary program (Joe’s Dreams) and manage the selection committee, the evaluation process, and update/circulate the application form.

-Actively seek out alternative funding sources (bursaries, grants from government, etc.) to grow Joe's Dream.

-Work with the Accounts Receivable team and the Manager of Information and Technology to manage Me to We’s online fundraising pages and mitigate questions and requests from internal and external stakeholders.

Resource Development/Maintenance

-Responsible for reviewing and updating the current resources available to all fundraising youth that teaches individuals how to run effective fundraising initiatives. Current resources focus on: action planning, developing a budget, marketing the initiatives, event management, and re-engaging donors.

-Revitalize current documents to make them applicable to a larger demographic such as large groups, families, and adult/corporate groups, in an effort to expand the fundraising program.

-Manage the fundraising programs social media presence, including posting fundraising ideas to Facebook, Twitter, Instagram and various other social media outlets.

Skills and Qualifications 

-Previous customer service and sales experience

-Keen interest in fundraising, inspiring youth, and project management

-Demonstrated leadership skills acquired through professional, academic or personal life experiences

-Proven ability to take initiative, work independently and manage high-stress situations

-Ability to multitask and “think on your feet” in a demanding and fast-paced work environment

-Excellent oral, written communication and public speaking skills

-Articulate and self-motivated team player with proven success in building relationships and driving revenue

-Strong ability to seek out new fundraising initiatives and think creatively

-Friendly and determined self-starter with the ability to interact with clients on the phone & in person

-Excellent phone communication skills, with the ability to handle high phone call volume

-Ability to focus on revenue driving activities and maintaining a sense of urgency

-Administration and data management experience

-Knowledge of Salesforce or another CRM system is an asset

-International travel experience is an asset

-Must be eligible to work in Canada

Please apply directly to the Me to We, Free the Children careers pages: http://www.metowe.com/about-us/careers/?cc=show&id=5672795