Inside Sales Representative

  • Indianapolis, IN
  • Full-time

Company Description

Closure Systems International, Inc. (CSI) is a global leader in plastic and aluminum closure design, manufacturing and high speed capping equipment / application systems. Approximately 90+ billion closures are produced annually in CSI's 25+ manufacturing sites, strategically located in 20+ countries throughout the globe.

CSI integrates innovative closure technology, high-performance equipment and expert technical services and training support to help customers all over the world maximize their profits. These integrated closure and capping solutions deliver a total system of unsurpassed customer value and reliability. 

Job Description

I. MINIMUM REQUIREMENTS:

•    Bachelor’s degree
•    2 years of experience in customer service and/or inside sales

II. DUTIES AND RESPONSIBILITIES:

The Inside Sales Representative will be accountable in for all levels of successfully selling closure systems, including providing customer service support functions. The position requires the effective management of existing assigned customers and target customers that drive growth to the business.

Key functions include all customer support services, pre-order product screening, product specification, quoting, contract negotiation, order entry, forecasting and all post-sale customer support. The position is also accountable for management and execution of all contractual obligations of the assigned customers.

Externally, this role is responsible for management of all commercial relationships and key points of contact within the customer business, while understanding and acting upon, their decision making process to create a lasting, mutually profitable business relationship with CSI. This responsibility includes working with the customer's executive, functional, operational, and quality contacts. The position may require visiting the customer facilities.

Ensure that (where applicable) the supply chain is made aware of their food safety obligations as our partner in the quest to deliver a safe product to the consuming public. 

III. SUPERVISORY RESPONSIBILITIES: None

Qualifications

IV. EDUCATIONAL AND OTHER SKILL REQUIREMENTS:

Bachelors Degree Required, B2B marketing preferred;
2-3 years of customer service or inside sales experience to B2B customers

Position Skill Requirements:
Self motivated to work in a high pressure selling environment
Able to work in a team environment
Strong organization and planning skills
Proven critical thinking skills
Detail oriented
Strong verbal, written, oral pursuasion presentation skills
Demonstrated sales experience
Probem solving skill    
Understanding of needs satisfaction selling skills
Highly developed interpersonal skills
Professional presence
Financial aptitude
Technical aptitude
Computer skills in MS Office and web based systems

Physical requirements are expected of this position:

 Light Work: Lifting up to 25 pounds occasionally, and/or up to 15 pounds of force frequently, and/or minimum amount of force constantly to move objects. If the use of arm and/or leg controls require exertion of forces greater than that of Sedentary Work and the employee sits most of the time, the job is rated as Light Work.

Regular and reliable attendance and punctuality. Limited travel.

Additional Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Closure Systems International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.