Commercial Services Representative

  • 7820 Innovation Blvd, Indianapolis, IN 46278, USA
  • Full-time

Company Description

Closure Systems International, Inc. (CSI) is a global leader in plastic and aluminum closure design, manufacturing and high speed capping equipment / application systems. Approximately 90+ billion closures are produced annually in CSI's 25+ manufacturing sites, strategically located in 20+ countries throughout the globe.

CSI integrates innovative closure technology, high-performance equipment and expert technical services and training support to help customers all over the world maximize their profits. These integrated closure and capping solutions deliver a total system of unsurpassed customer value and reliability. 

Job Description


  • Bachelor's degree
  • Two years of experience in a commercial role


The purpose of this job is to coordinate and manage commercial communications and commercial research activities for CSI's North America operations. 

This position will plan, organize, coordinate and monitor resources to:
Lead Insights Activities:
•    Manage Market Research Initiatives for North America Diversified Segments
•    Manage Research Vendor Relations
•    Manage qualitative and/or quantitative consumer/customer research

Lead Commercial Communication Activities:
•    Manage all commercial collateral and communication tools
•    Manage North America Conferences / Tradeshows
•    Manage Memberships / Associations
•    Manage Website (maintenance, content and inquiries) & Social Media
•    Manage Trademarks Applications and Maintenance
•    Manage Vendor Relations

Lead Commercial Administration Activities:

•    Manage Department Budget
•    Involved with team’s strategy development and deployment
•    Procurement resource within Diversified team

Support Outsourced Graphic Design & Photography Activities for:
•    North America tradeshow graphics
•    North America brochure development
•    North America ad development
•    North America direct emails
•    Ad hoc photography needs




Bachelor degree in Marketing or equivalent experience. MBA preferred.

EXPERIENCE: Two to three years experience in an organization developing the referenced skills. Experience in closures/packaging industry and/or consumer products preferred. The application of sound business practices through the knowledge and understanding of internal structures of organizations and how the missions and goals of each functional area work together to support the overall mission and goals of the company is mandatory.

SKILLS REQUIREMENTS: Proven track record in developing and managing insights and communication activities, including established relationships with vendors and agencies. Must have a broad perspective of all our markets. Demonstrated leadership ability. Demonstrated creativity and entrepreneurship. High ambition and motivation. Personally productive and self-managing; secure in one’s ability to make decisions and perform the job. Ability to adapt work practices, priorities, or procedures in response to changing conditions or multiple work demands. Strong analytical skills. Ability to understand trends and apply information to draw conclusions. Ability to communicate data or arguments in a manner that gains agreement or acceptance through utilization of appropriate interpersonal style. Must be sensitive to different cultures and ways of doing business. High degree of stress tolerance. High level of listening and communication skills. High level of organizational skills. Must be proficient in Excel and PowerPoint.

What physical requirements are expected of this position? 

Light Work: Lifting up to 25 pounds occasionally, and/or up to 15 pounds of force frequently, and/or minimum amount of force constantly to move objects. If the use of arm and/or leg controls require exertion of forces greater than that of Sedentary Work and the employee sits most of the time, the job is rated as Light Work.

Frequent use of computer.

Regular and reliable attendance and punctuality.

Minimal travel required.

Additional Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Closure Systems International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.