Employee IT-Support Manufacturing Execution System (MES) (f/m/d)

Gerresheimer is a leading global partner to the pharma and healthcare industry. Since its foundation in Germany in 1864, the publicly traded company now operates worldwide with 10,000 employees and generates revenue of €1,4 billion. Gerresheimer’s product portfolio includes pharmaceutical packaging and products for the safe and simple administration of medicines, i.e. insulin pens, inhalers, pre-fillable syringes, injection vials, with manufacturing facilities in Asia, Europe and North-and South America.
Gerresheimer is building and establishing a new facility in Skopje, North Macedonia as part of the Plastics & Devices Division manufacturing and assembling a variety of precision molded plastic parts for various applications in the medical industry.

• Being part of the project team for effective usage of our Manufacturing Execution System (MES)
• Operate and maintain MES applications
• Asses, select and modify new business applications
• System adjustments during ongoing production
• Integration of the MES and ERP systems into the production infrastructure (e.g. by configuring input masks, playing patches, setting up users, checking access rights, etc.)
• User support (e.g. through training, counselling and communication measures)
• Organizational implementation in collaboration with the departments, designing configurations and migrations
• First point of contact to support the ongoing production
• Act as an interface to the IT department
• Ensure data integrity and confidentiality
• Manage users and rights, operate directory services

• Trained and educated for at least three years in an IT related job
• Minimum of 3 years’ experience in MES support in a manufacturing facility would be preferable
• Very good IT skills for manufacturing, industrial systems, in particular Manufacturing Execution Systems (MES) and Enterprise Resource Planning (ERP)
• SAP knowledge preferable
• Good knowledge in IT processes and project management
• Macedonian: business fluent (required), English fluent (required), German skills would be an advantage
• Good communication skills
• Resilience and flexibility
• Team orientation
• Willingness to international business travel within the first month of the employment as onboarding will be mainly in our facilities in Germany for at least one to two months.
• Employment will be with our company in the Republic of North Macedonia