Customer Quality Engineer (m/f/d)

  • Skopje 1000, Skopje 1000, North Macedonia
  • Full-time

Company Description

Gerresheimer is a leading global partner to the pharma and healthcare industry. Since its foundation in Germany in 1864, the publicly traded company now operates worldwide with 10,000 employees and generates revenue of €1,4 billion. Gerresheimer’s product portfolio includes pharmaceutical packaging and products for the safe and simple administration of medicines, i.e. insulin pens, inhalers, pre-fillable syringes, injection vials, with manufacturing facilities in Asia, Europe and North-and South America.
Gerresheimer will build and establish a new facility in Skopje, North Macedonia as part of the Plastics & Devices Division manufacturing and assembling a variety of precision molded plastic parts for various applications in the medical industry.

Job Description

  • Quality-side support for a defined product spectrum over the entire product life cycle (internal / external)
  • Independent customer complaint processing
  • Participate in the processing of internal deviations
  • Independent processing of change requests
  • Independent risk management
  • Participation in audits
  • Targeted and trustful cooperation with internal and external interfaces (e.g. production areas, TS, CS, plant management, TCC / SEC and especially the customer)
  • Implementation of new projects as required and according to specifications
  • Independent compliance with standards, legal provisions (e.g. working time law, occupational safety regulations) and internal regulations (SOPs, BVs, etc.)
  • Responsible for the timeliness of the product-related PMF (taking changes and effects into account when transferring products)





  • Knowledge as acquired during an at least 3 years of technical university studies (e.g. mechanical engineering, industrial engineering or the like) and expanded through at least three years of experience in a comparable position.
    This function requires special knowledge in the areas of quality management and project management.
  • Very good knowledge of English (spoken and written)

  • Very good knowledge of German shall be considered as advantage (spoken and written)

  • Very good understanding of the preparation of technical reports (executive summary)

  • Very good moderation and presentation skills

  • Very good analytical and conceptual skills

  • Very good project and process management skills

  • Good knowledge of problem solving methods (KT, Six Sigma, Ishikawa etc.)
  • Willingness to international business travel within the first month of the employment as onboarding will be mainly in our facilities in Germany for around three month
  • Employment will be with our company in the Republic of North Macedonia
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