Customer Quality Engineer Tubular Glass (m/f/d)

  • Dertinger Weg 1, 97877 Wertheim, Germany
  • Full-time

Company Description

Gerresheimer is a leading global partner to the pharma and healthcare industry. With our specialty glass and plastic products, we contribute to health and well-being. We have worldwide operations and about 10,000 employees manufacture our products in local markets, close to our customers. With our plants in Europe, North America, South America and Asia, we generate revenues of approximately EUR 1.4 billion. The comprehensive product portfolio includes pharmaceutical packaging and products for the safe, simple administration of medicines: Insulin pens, inhalers, micro pumps, prefillable syringes, injection vials, ampoules, bottles and containers for liquid and solid medicines with closure and safety systems as well as packaging for the cosmetics industry.

The position can be located in Boleslawiec (Poland), Wertheim (Germany) or Chalon (France)

Job Description

  • Lead, coordinate and support customer qualifications projects for new product developments at the three European sites
  • Provide technical support to product development projects 
  • Drive and manage product specifications alignment internally and externally 
  • Initiate and manage the execution of plans to improve customer satisfaction, including preparation and leading of meetings and supporting sites during e.g. Technical Meetings and Customer Audits 
  • Lead/facilitate customer-focused teams and manage their efforts to support/resolve customer concerns or complaints 
  • Drive and lead cross-site and cross-divisional collaboration 

Qualifications

  • Bachelor’s or master’s degree in engineering or sciences
  • Several years of relevant professional experience, ideally in direct customer support
  • Preferred track record in a technical or quality-/operations-related area in the pharmaceutical industry, very preferably in filling operations
  • Business-level fluency in English, advanced communication skills in French are of advantage 
  • High sense of responsibility and a proactive, reliable and self-dependent working style, even under time pressure
  • Strong analytical, communication and organizational skills
  • Customer-oriented thinking along with the ability to take on new challenges

Additional Information

We offer:

  • International and collaborative work environment
  • Internal and external development opportunities
  • Flat hierachies
  • Competitive salary package

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