Sales Development Representative (SDR)

  • Full-time

Company Description

We’re a small but growing team looking to revolutionize the way organizations share and consume knowledge. We’re looking for an experienced Sales Development Rep, who is ready to roll up their sleeves at Guru (www.getguru.com). After publicly launching in September with a product that our customers truly love, we are now ready to build our outbound sales team to help scale our pipeline.


Knowledge management is a critical need for all companies as soon as they start hiring team members. Almost 30% of a knowledge worker’s time is spent just searching for content and information. More importantly, once you do find that knowledge, how do you know if it’s still accurate? With our browser extension, we live where you work and our verification workflow ensures content is always up-to-date. We are even working on eliminating search altogether, by surfacing knowledge contextually to you within the business apps you use everyday. 


We have a supportive & growing customer base, and now it’s time for outbound sales resources to help take our growth to the next level. We need someone who can come in and help focus our outbound sales efforts, making them efficient, effective and repeatable.

Job Description

As one of our first Sales Development Reps, you’ll own everything to do with generating new qualified leads into our sales pipeline: strategy, planning, and making it happen. You'll have input into and be expected to deploy a creative mix of outbound sales methodologies and tactics. You'll own specific activity targets and qualified lead gen goals; you'll help us determine reporting to the rest of the organization on our progress; and you'll explore and recommend new creative outbound sales channels to drive sales qualified leads. This is an opportunity for someone who wants to be part of the ground floor of building a great company (and sales team culture) and will play a critical role in driving our success.

Qualifications

Key Responsibilities:

  • Key input into building out a comprehensive & repeatable outbound sales motion to generate new leads; from initial outreach to sales qualified lead conversion
  • Create, plan & execute outbound sales campaigns; focused on lead generation & qualification to drive new business with emails & calls
  • Intensive phone/email activity is expected, you will be creating your own conversations with our target personas about their knowledge sharing needs and challenges, introduce them to Guru and position the value of our solution
  • Document prospect conversations and updates in SalesforceIQ with clear and concise notes
  • Converts sales ready leads to sales team for further follow up
  • Utilize all social & professional channels to research and engage with prospects
  • Measure activities & performance across all outbound sales campaigns
  • Works effectively in a team environment to support achievement of sales goals and deliver on customer service levels for prospect engagement

Ideal Skills:

  • You have regularly met & exceeded quota in a similar outbound sales role previously
  • Excellent verbal/phone and written communication skills
  • Excellent organizational/follow up skills
  • Ability to be assertive and persuasive without being aggressive
  • Active listening & questioning skills
  • Ability to learn, reason and adapt quickly

Ideal Experience:

  • 1-2 years as a quota carrying inside sales/business development rep in the tech industry
  • Experience with SalesforceIQ (or other relevant CRMs)
  • Up-to-date with the latest technologies and best practices in outbound sales
  • BS/BA degree in Marketing or other field with relevant work experience.


Additional Information

Benefits to you….

  • Whatever setup you need to be successful
  • Meaningful equity (in-line with your experience)
  • Delicious, home-brewed beer on tap (including, but not limited to our famous API-IPA, devHops, and null porter exception brews)
  • Flexible vacation policy
  • Contribute to an energetic, fully engaged culture
  • Be a part of a winning team, failure is not an option

This is a full-time position located in our Old City, Philadelphia office.  Re-location and/or Visa Sponsorship is not included in our hiring package.  Applicants will need to be authorized to work in the US.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.