Technical Trainer - 4176676

  • Contract

Company Description

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Regards
Cornelius
Sr.Recruiter
Ph: 408-520-7816
Fax:- 509 757 2271


Job Description

Job Title : Technical Trainer

Location : Mountain View, CA

Req#    4176676

1 Year +

 

Duties: 

 

This position, reporting to the Senior Director of Innovation, is responsible for the analysis, design, development and delivery of all KNOX related training curriculum, documentation, and support material for SRA driven training initiatives. This person will function as a member of the Enterprise Training Team within the B2B Lab, based in San Jose, and will prepare, deliver, and update all material directly related to KNOX. These courses will vary between instructor-led, web-based, manuals, job aides, certification programs, and eLearning solutions. This person will contribute to the development of innovative learning solutions for various enterprise customers, ensuring their satisfaction. They will work with other trainers and Senior Technical Staff to create and deliver training materials to various customers throughout the world, including carriers, resellers, and enterprise customers

 

Duties/Responsibilities

 

· Assists in the preparation, update, and delivery of the training support materials Strong presentation skills required 

· Participates in the alpha and beta testing of course materials 

· Works with subject matter experts to develop course content Research, evaluate, and design new systems, methods, and technologies to improve the overall training process 

· Analyzes end-user training needs, including task, audience, and content analysis 

· Participates in the training of carriers, resellers, and enterprise customers, as well as other trainers on all KNOX related programs 

· Advises management on broad, long-term technology training strategies and goals to ensure customer satisfaction

 


Qualifications

Skills:  


Background/Experience 


· 5-7 years, minimum, experience in Telecom/IT Bachelor's Degree from an accredited University 

· Experience in crafting and delivering training material

· Strong sales and training background in enterprise mobility a plus

· Strong knowledge of Android OS and devices (phone and tablet) MDM knowledge and experience is a plus 

· Highly proficient in Excel, Word, PowerPoint, and other MS Office Products 

· Strong communication, organizational, analytical, presentation, facilitation, and problem solving skills

· Displays a high level of effort and commitment to performing work 

· Must have the ability to communicate effectively within all levels of the organization



Additional Information

All your information will be kept confidential according to EEO guidelines.