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RETAIL TEAM LEADER (Gaithersburg, MD)

Gaithersburg, MD

Company Description

Dear Applicant:

 

Thank you for your interest in a position with Goodwill of Greater Washington.  Please be advised that, in order to be considered for this position, you MUST apply using the link provided following this message.  You may copy and paste the link, and start the application process.  Applicants that apply using smartrecruiters.com will not be considered.  We apologize for the inconvenience, and look forward to seeing your application.    

 

Job Posting link:  https://www4.recruitingcenter.net/Clients/dcgoodwill/PublicJobs/controller.cfm?jbaction=JobProfile&Job_Id=11465&esid=az

 

Goodwill is a nonprofit agency that provides job training and employment services to people with disadvantages and disabilities. Goodwill funds its mission primarily through the operation of a chain of 15 retail stores throughout the greater Washington, DC metropolitan area. Goodwill is aggressively growing its retail division with plans to open six new stores by 2015. In addition to its retail operations, Goodwill has other diverse lines of business including custodial services, pest control and grounds maintenance businesses.

Goodwill of Greater Washington operates two career centers in Washington, DC (NE DC and Foggy Bottom) and a third in Arlington, VA, and employs almost 700 people in Maryland, DC and Virginia.

Job Description

DIVISION: Retail Operations


FLSA STATUS: Non-Exempt

 

REPORTS TO: General or Retail Store Manager

 


POSITION SUMMARY: To assist the store/general manager in the management and operation of a Goodwill retail store, including customer service, recordkeeping, staffing, facility operation, communications, merchandising, and marketing inventory control.

Please be aware that as a member of Goodwill of Greater Washington’s Retail Staff, and a condition of employment, you will be required to work a flexible schedule.  In support of store opening, production and closing operations, this schedule will include work on Saturdays, Sundays and Holidays.

Essential Duties and Responsibilities:

  1. Assist the store/general manager with the overall operation of the retail sotre.
  2. Assist the store manager in compliance and enforcement of company policies and standards.
  3. Assists the store manager in performing the daily administrative/clerical functions of store operations and cash transactions.
  4. Monitors sales transactions associated with purchases and ensures proper sales procedures are followed by all store associates.
  5. Assist in the supervision and training of employees.
  6. Maintains the general appearance of the store and premises according to agency standards.
  7. Aids in and ensures the enforcement of store safety and security procedures.
  8. Aids in settling customer complaints.

Other Duties and Responsibilities:

  1. Make bank deposits as needed.
  2. Open and/or close the store as necessary.

Supervisory Responsibility: This position has no supervisory responsibilities.

Qualifications


Required Qualifications:

  1. High School diploma or equivalent.
  2. Previous cashier experience.
  3. Ability to perform basic reading and math skills at or above an 11th grade skill level.
  4. Excellent customer service skills.
  5. Ability to satisfactorily pass a back ground and drug test.
  6. Basic computer skills.

Additional Information

Preferred Qualifications:

  1. Ability to effectively communicate verbally and in writing.
  2. Fluent in English and Spanish.

 

Please ensure that your resume and/or application reflects a history consistent with the duties and requirements desired for this position.
DONT FORGET ABOUT THE GOODWILL OF GREATER WASHINGTON 90 FOR 90 EMPLOYEE REFERRAL PROGRAM.
Dear Applicant:

 

Thank you for your interest in a position with Goodwill of Greater Washington.  Please be advised that, in order to be considered for this position, you MUST apply using the link provided following this message.  You may copy and paste the link, and start the application process.  Applicants that apply using smartrecruiters.com will not be considered.  We apologize for the inconvenience, and look forward to seeing your application.    

 

Job Posting link:  https://www4.recruitingcenter.net/Clients/dcgoodwill/PublicJobs/controller.cfm?jbaction=JobProfile&Job_Id=11465&esid=az

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace
and perform pre-employment substance abuse testing.