Information Technology Intern (unpaid)

  • Part-time

Company Description

Our Mission

The Greater Cleveland Food Bank’s mission is working together to ensure that everyone in our communities has the nutritious food they need every day. The Food Bank is the cornerstone of Northeast Ohio’s hunger relief efforts, serving as the link between members of the food industry that have excess food and over 600 local hunger programs. The Food Bank is the sole nonprofit provider of food to local nonprofit hunger centers in our six-county service area, distributing nonperishable food, fresh produce, perishable and frozen foods, and prepared meals.

 The Food Bank was founded in 1979 when representatives from the food service industry partnered with local charities to find an efficient way to distribute surplus food that might otherwise go to waste.

Join Our Team!

 Please visit our website at

Job Description

The IT intern is an unpaid internship for the Fall 2017 Semester approximately 12-16 weeks.

INTERNSHIP PROJECT: Support operations, programs and activities for the Greater Cleveland Food Bank IT Department.


Assist IT Technical Support Coordinator to deploy hardware

· Setup new computers in employee workspaces

· Test and confirm successful setup of computer hardware

· Redeploy and repurpose old hardware

· Organize hardware storage area and inventory

Assist IT Technical Support Coordinator with software installation and configuration

· Install software on new computer systems

· Install operating systems and software on old hardware for redeployment

· Update software on employee computer systems

Assist Director of IT with network documentation

· Audit Hardware inventory

· Audit Software inventory

· Create and/or update basic network documentation



· Must be a Junior or higher with a focus on Information Technology.

· Excellent customer service and communication skills

· Basic computer knowledge and skills

· Ability to work independently on assigned tasks

· Basic Microsoft Office skills

· Commitment to addressing issues of food insecurity


· Self-motivated and detail-oriented with a strong work ethic and willingness to learn

· Dependability, flexibility, and ability to maintain confidentiality

· Professional demeanor


· Ability to work up to 15 hours per week within business hours (8:00 a.m.-4:30 p.m., Monday-Friday)

· Communicating effectively with people in person, via telephone, and email

· Using a computer to create written communication and documentation

· Ability to lift up to 40 lbs.

Additional Information

    Proficiency in Windows based computer software required. Must possess basic understanding, familiarity, and sensitivity to hunger and poverty issues. Must be able to effectively work in a team atmosphere with highly diverse people in order to achieve the goals and objectives of the Benefits Outreach Department and carry out the mission and values of the Greater Cleveland Food Bank. Must possess outstanding communication skills with strong attention to detail.