Heart of Texas Goodwill Industries, Inc. has an annual budget of $14.5 million and a retail operations budget of about $14 million and employs nearly 500 team members. Heart of Texas Goodwill Industries, Inc. headquartered in Waco, Texas operates in a territory consisting of 20 counties in central Texas.

The Program Specialist will be tasked with assisting participants enrolled in numerous special programs find and maintain employment. This position will focus on the Careers in Retail Grant, which aims to help people gain the skills necessary to move into middle level jobs in the retail, restaurant, and hospitality industries. This position will also be responsible for conducting training courses on topics such as customer service, retail sales management, and a variety of computer courses (all curriculum provided) as well as conducting personalized assessments and working with people to create personalized career and financial plans.

Minimum Qualifications:

 At least 2 years Experience working in retail, hospitality, and/or restaurant industries (Non-negotiable)

Clear Background and Driving Record

Clean Drug Screen

Strong communication skills

Detail oriented in terms of documentation

Timeliness

Multi-tasking capabilities

Confidence to speak in front of medium sized audiences (25-75 people)

Intermediate to advanced computer skills

Preferred Qualifications:

Management Experience in Retail, Hospitality, and/or restaurant industries

Bachelor's Degree

Experience working in Employment Services

Pay is $14.50 per hour. Position will be Full Time. This position is temporary and coincides with special grant programs currently in operation. Position will last roughly through April 2017 but there is strong possibility that grant funds may be refunded for an additional year. Position will have a base in the Waco Learning Center but travel will be required in service area, to include Waco, Temple, Killeen, Belton, and Harker Heights. Company vehicle available but must be able to use personal car. Candidates must have a experience in the retail, hospitality, or restaurant sectors and have the ability to conduct training classes to groups of participants. Ideal candidate will have experience in case management and client motivation, community and business networking, as well as the ability and confidence to brief potential community partners and participants regarding the details of the program. Strong communication skills, attention to detail in documentation and paperwork, timeliness, multi-tasking capabilities, and understanding of industry jargon are all must-haves for this position. Potential applicants must be confident, outgoing, and demonstrate the ability to effectively teach new material to people in training programs. 

Must be able to pass a background check, drug test, and have a clean driving record. If interested, please submit your resume and cover letter. No phone calls please.