Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our teams’ growth through a rewarding and progressive environment.

At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most.  Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services.

Job Description

CUSTOMER SERVICE ASSOCIATE - Full Time

Horizon Specialized Marketing is excited to reveal an immediate full time opening for a Full Time Customer Service Associate within the marketing and sales industry in the Lima/Findlay, OH area.

The Customer Service Associate consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of our clients' products and services within the home entertainment field. They will be responsible for coordinating activities in the field, providing pricing and product information, and recommending appropriate products and services based on the customer's needs. 

Job Responsibilities:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Ability to think critically and problem-solve in a fast-paced environment
• Builds lasting customer relationships and maintains client loyalty
• Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need, and can recommend appropriate products and services
  
• Drives results by contributing to store operations; both in office and in the field
• Supports both themselves and the team by meeting key performance indicators
• Takes pride in personal contribution and knows how personal performance impacts both individual and team efforts
• Utilizes both Marketing and Sales techniques, such as actively listening and asking open-ended questions to create a unique shopping experience that both helps educate the customer and gives them the right information
• Working in various retail locations, Marketing or Promoting, and selling new products and services to customers
• Efficient and proactive, and possesses the ability to learn all products and services offered by our client base, regarding home entertainment and other related fields

Qualifications:

• High School Diploma or GED required
• Currently enrolled college student, or graduate (having earned a degree in related fields)
• Experience in Marketing and Sales, Retail, Customer Service, Advertising, Business Management, or other related fields
• Outstanding communication skills; includes both verbal and written
• Sports-minded; winning mentality and competitive spirit
• Responsible for individual actions, and participates in team related activities
• Maintains a high level of professionalism and integrity
• Comfortable managing different product lines within the home entertainment field; flexible and adaptable
• Proactive; displays a willingness to learn and is self-developing

Our goal is to hire a unique individual who has the ambition to grow with Horizon Specialized Marketing long term. We offer opportunities to grow into management positions to those who display leadership qualities and prove themselves to be an asset to the organization. Upward mobility and career advancement is based solely on performance, integrity, and character.

Please attach a copy of an up-to-date resume; we will be contacting qualified candidates ASAP.

www.horizonspecializedmarketing.com

All your information will be kept confidential according to EEO guidelines.

www.horizonspecializedmarketing.com