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Supervisor-Housekeeping

Santa Monica, CA

Company Description

Overlooking the Pacific since 1939, the Hotel Shangrila is a striking beacon of Art Deco elegance, a chronicle of Old-Hollywood glamour & a quintessential nexus of culture. Hidden away on a high Santa Monica bluff, overlooking the ocean & historic Santa Monica Pier, this timeless boutique hotel promises a personal Shangrila. Hotel Shangrila provides brilliant views of the Pacific Ocean, a celebrated history and a cultural connection..

 

Job Description

  • Inspect guest rooms and public areas after being cleaned by attendants  to ensure quality standards.
  • Clean and service guest rooms as needed.
  • Verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Assist Housekeeping management in managing daily activities
  • Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction.
  • Document and resolve issues with discrepant rooms with the Front Desk.
  • Prepare, distribute, and communicate changes in assignment sheets/work boards.
  • Complete required paperwork.
  • Assist management in, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Qualifications

  • High school or equivalent education required.
  • Minimum two years supervisory experience in a luxury hotel environment
  • Must possess basic computer skills
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning and inspection tasks.
  • Must be team oriented
  • Highly detailed oriented
  • Must be able to lift up to 15 lbs. on a regular and continuing basis.
  • Capable of working in a fast paced environment and in stressful situations.
  • Must be able to work flexible hours: available days, evenings, weekends and holidays
  • Local Candidates Only

Additional Information

All your information will be kept confidential according to EEO guidelines.